Venable LLP seeks Help Desk Analysts (Day and Evening)
All Majors
Baltimore, MD
UMBCworks ID# 9225110
Venable LLP, one of the top 100 law firms in the U.S., is seeking Help Desk Analysts to work closely with users and other IT professionals. The successful applicants will be part of an IT Help Desk team responsible for handling escalation of user calls and providing resolutions to technical issues or problems. Two years experience in supporting MS Office/Windows XP, knowledge of network, hardware and communication applications required. Excellent customer service skills essential. Hours: 5:00 p.m. to 12:00 a.m., M-F. This is an excellent opportunity to be part of a dynamic and challenging environment. Our firm offers a competitive salary and a full range benefits package. See our Web site at www.venable.com. Please respond to: Venable LLP, Attn: HR Dept., PNC Bank Building, 2 Hopkins Plaza, Baltimore, MD 21201; or e-mail careeropp@venable.com. EOE M/F/D/V.