Yesterday afternoon UMBC’s e-mail service suffered a failure between 12:45pm and 2:00pm. After careful examination of this failure it has become apparent that any e-mail sent during this outage was not successfully delivered.
All mail sent TO: or FROM: an @umbc.edu address between 12:45pm and 2:00pm was not delivered. Due to the nature of the failure customers did not receive the customary bounce back message stating that your message could not be delivered. Therefore, many of our users are not aware that there was a problem yesterday.
We encourage you to resend any e-mail in your “Sent” mail folder that was sent between 12:45pm and 2:00pm on May 4th, 2006. Alternately, you may wish to send a follow up e-mail to your recipients to find out if they received your e-mail.
We truly apologize for this inconvenience and are working to ensure that a failure of this type does not occur again.
Michael Carlin
Director of Infrastructure and Support
Office of Information Technology