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November 1, 2007

Firewall and Network Issues

During the Fall 2007 semester the UMBC campus firewall has experienced intermittent problems resulting in networking outages ranging from 5 to 30 minutes. The most recent issues have been occurring on Wednesday and Thursday mornings at 1:00 a.m.

These network outages have resulted in interruptions to services such as Blackboard, e-mail and the Internet.

We have been actively working with our firewall vendor to isolate and resolve the problems. Unfortunately, due to the transient nature of the problem, finding a solution has been difficult. At this time the vendor does not have a working solution for these issues. While we would like this update to be more positive we wanted to ensure you that OIT is taking this problem seriously and that we are actively working towards a resolution.

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Comments (1)

John:

I recently have experienced this problem. My phishing filter associated with Windows Live OneCare does a marvelous job. Possibly to good of a job. The filter did not recognize blackboard and would not allow access through myUMBC. I found a way around this problem by logging directly to the blackboard through the Web Authorization after logging out and selecting blackboard by the fourth tab.

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