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July 9, 2008

Limited Blackboard Support Staff 7/14 to 7/21

Please note: All of of UMBC's primary Blackboard support staff will be attending the BbWorld08 Annual Conference next week, Monday, July 14, through Friday, July 18.

During this time, all but the most urgent requests (e.g., server down, account or enrollment problems) will be handled as soon as possible after we return on Monday, July 21. So that we may learn from the conference and improve support, routine course or community creation requests, or support of specific functionality, will not be addressed while the staff are away.

If you have urgent questions or concerns, please contact the Help Desk at helpdesk@umbc.edu or 410.455.3838 or stop by at Engineering Room 020. We appreciate your patience and understanding.

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