Similar to recent user support changes implemented by the Division of Information Technology, Audio Visual Services has adopted the new Request Tracker (RT) call tracking system. As such, AV Services will no longer be accepting requests for equipment delivery or repair by email.
Because email requests often require follow up to get more information, we ask that faculty instead use the "Request Service" form on the recently redesigned AV Services web site.
Eventually, this form will also be connected to the new myUMBC help menu, which you can use. But it does not yet provide as detailed a request as the AV services "Request Service" form. does now.
Finally, AV Services will begin exploring the use or R25, UMBC's campus scheduling system, to schedule deliveries and monitor AV use this semester. Any plans to adopt R25 for SP2010 deliveries will be announced later this semester.
For questions or suggestions about AV Services, contact Classroom Technology Manager Steven Anderson at 410.455.3680 or sanderso@umbc.edu.
Comments (2)
Hi,
I am Vivek Relan, graduate student in Computer Science department.
In addition, I am serving as Teaching Assistant for CMSC 426/626 course which is held by Mr. John Dollen (jdollen@umbc.edu).
We want to record one of the class lecture and stream it on Tuesday, September 1, 2009 at 8.00 pm to 10.00 pm, ITE 231 room.
Please, let us know the procedure to avail this facility.
Thank you!
Best regards,
Vivek Relan
http://userpages.umbc.edu/~relan1/
Posted by Vivek Relan | August 28, 2009 2:15 PM
Posted on August 28, 2009 14:15
Vivek,
You can request lecture capture by contacting Paul Iwancio (iwancio@umbc.edu) in our New Media Studio (www.umbc.edu/studio).
Please note: There is a nominal charge to cover student videographer labor charges. We are exploring automatic, remote lecture capture options, but for now we send out a student crew to cover the lecture, bring it back to our Studio, lightly "trim" (edit) it, compress it, and stream it.
John Fritz
Posted by John Fritz | August 29, 2009 1:25 AM
Posted on August 29, 2009 01:25