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January 27, 2010

Spring 2010 Blackboard Auto Enrollment Issues (RESOLVED)

1/29/10 UDPATE: SP2010 Bb Courses Now Being Enrolled at 8 a.m./p.m. and 2 a.m./p.m.


The auto enrollment script that takes students who are officially enrolled in SA and places them into the corresponding Blackboard course shell stopped working on Thursday, Jan. 21. It was restarted as of 11 a.m. today.

DoIT is currently working to increase the frequency of auto enrollment, especially during the 10-day add/drop period. For now, however, auto enrollment occurs nightly at 2 a.m. and takes about 45 minutes to complete. In the meantime, the workaround for faculty members is as follows:

  • check official enrollments in SA
  • if student is missing in Blackboard course, instructor may manually enroll student (NOTE: If student is not officially enrolled in SA, do not put them in Blackboard)
  • check Blackboard the following day to verify roster
  • if student is no longer enrolled, submit a help desk ticket
If and when we are able to increase the frequency of daily auto enrollment, we will notify the campus on the DoIT News blog and inside Blackboard.

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