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Attention Psychology & Sociology Majors- 6 Paid ($12 per hour) Interns Needed at Prometric

Prometric Interns Needed this Summer (www.prometric.com)
Security Department, Digital Video Recorder Project (Global Security Operations)
$12 per hour: June 1, 2008 – August 15, 2008

If interested: Please apply via UMBCworks or send your resume, references, and a letter of recommendation (if you have one) via email to Christine Routzahn at The Shriver Center (routzahn@umbc.edu).

Position:
Using Digital Video Recorder (DVR) Live Monitoring tool, conduct remote video audits of randomly sampled test centers throughout North America, Europe, and Asia Pac, observe operations, and report on test center staff adherence to polices & procedures using pre-determined criteria, assist test center staff and Prometric Security Department in identifying & responding to examinee misconduct in real time, complete audit reports summarizing observations, and enter into Prometric database for reporting to senior management.

Job Description
• Become familiar with Prometric Test Center Administration policies & procedures including customer service, candidate check-in, security protocols, proctoring, and check out
• Using Prometric’s Digital Video Recorder (DVR) Live Monitoring Tool, remotely view randomly sampled test centers in the U.S., EME, and APAC regions to observe their operations
• Using Live Monitor Tool, remotely monitor candidates taking tests to identify examinee misconduct or cheating behaviors
• Closely monitor operations for 1-2 hours at a time, undisturbed, without focusing on other tasks
• Notify Test Center Administrators of any examinee misconduct incidents observed in real time during remote observations for corrective actions

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