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Account Status

Eligible

An account status of "eligible" means that you are eligible to register for classes, to receive diplomas, official transcripts and other services from UMBC.

Please note that an account status of eligible does not mean that you are eligible for Financial Aid. If you have questions regarding your eligibility for Financial Aid, please contact the Financial Aid office directly at (410) 455-2387 or email finaid@umbc.edu.


Ineligible

An account status of "ineligible", means that you will not be able to register for classes, to receive diplomas, official transcripts or other services from UMBC.

The most common reason for an account status of "ineligible", is a past due balance on your student account at UMBC. Once the balance has been paid in full, your account status will return to "eligible".

  • Accounts paid at the Cashier's Office update immediately to eligible status.
  • Accounts paid on line generally update to eligible status within 48 hours.
  • Accounts paid directly to the Central Collection Unit (CCU) generally update within 45 days of payment received at the agency.

If your account status is "ineligible" for a reason other than a past due balance, the reason for the ineligibility will appear under the word "NOTE" on the Student Billing Information page on myUMBC. Please follow the instructions that appear under the word "NOTE" to resolve the ineligibility.

Please note that an account status of ineligible does not mean that you are ineligible for Financial Aid. If you have questions regarding your eligibility for Financial Aid, please contact the Financial Aid office at (410) 455-2387 or email finaid@umbc.edu.

Questions? Please contact Student Business Services/Student Billing at (410) 455-2288 or email sbs@umbc.edu

Thank you,
Student Business Services/ Student Billing

 

1000 Hilltop Circle · Administration Building, 302 · Baltimore, Maryland 21250
sbs@umbc.edu · Fax: 410-455-1821· Phone: 410-455-2288
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