On campus calls...............5 digit extension
To campus departments from outside........................................................(410) 455 + 4 digit ext*
*Campus extensions which begin with a 5 followed by 0, 4,50-54,
60, 64, 66,69,7,82,83 or 85 and extensions that begin with 29 cannot
receive outside calls
To campus student residents from outside..........................................................(443) 612 + 4-digit ext
Baltimore Metropolitan Area....9 + 410 + 7 digits or...................................................9 + 443 + 7 digits
Non-local.........................9 + 1+ area code + 7 digits All long distance calls require a FAC (forced authorization code) number.
Local Bell Atlantic Information..............9 + 411
Long Distance Information.......9 + 1+ (area code) + Charge Incurred*........................................555-1212
Local Bell Atlantic Operator.........................9 + 0 (30-second delay)
International Dialing........9 + 011 + country code + city code + local number*
*There is a pause after dialing the number before you get the double beeps to enter your FAC. For fax transmissions, the appropriate number of pauses must be included before the FAC number
If operator assistance is needed.................9 + 0 + 0
Calls completed by the operator or other operator type services incur additional charges.
Forced Authorization Code (FAC)
A personal FAC code is required to complete a long distance
call on UMBC’s telephone system. After dialing a long distance
number, the caller will hear 2 beeps and the system will wait 10
seconds for the entry of a valid code.
5 Digit Campus Zip Code 21250 on all printed material except
— pre-printed metered business reply envelopes use 21228-9980
— pre-printed business
reply postcards use 21228-9931
UMBC has electronic and digital communication available for employees and students. PhoneMail and e-mail are increasingly used to keep faculty, staff, and students aware of campus social, cultural, and educational events, as well as inclement weather closing, etc. This not only serves as a cost savings to the University, but gets information to interested parties within minutes, instead of days. We encourage all members of the campus community to take advantage of these communication options that will help you be more knowlegeable about UMBC.
The campus voice messaging system offers callers a convenient method of leaving detailed messages for system subscribers. Individual faculty, staff, departments, and students living on campus have PhoneMail at UMBC. Current employee subscribers to PhoneMail are designated by a ' by their name in the Faculty/Staff section. All resident student extensions have an associated voice mailbox.
There are two ways to get Into the PhoneMail system:
— Go directly to the subscriber’s PhoneMail box by dialing guest access x1112 for faculty/staff or x0992 for residential students and enter either the extension number or
the name of the person or department where you want to leave a message. If there is a PhoneMail box for that person or department, you will be connected to it and can leave a
message. — If an Individual or department’s PhoneMail is on, you will hear a recorded greeting instructing you to leave a message. If not forwarded, the extension typically rolls to
voicemail after 4 rings.
Common Phonemail Features
Caller Features
#1 Bypass PhoneMail and camp-on to a busy extension.
3 Skip header, proceed directly to the message.
*2 Stop a message and skip to the next header.
*3 Stop a message with *and resume with "3".
*4 Stop a message and save it.
*6 Stop a message and delete it.
*73 Stop a message and replay it from the beginning.
*77 Stop a message and replay the message header.
Common Voice Feature Codes
Pick-Up: Dialtone, *3, enter ringing extension or **3 if in pickgroup.
Station Speed Call: To set: dialtone, ##3, reference number 1 thru 9, dialed number, hang-up. To use: dialtone, #3, reference number
Camp On: Busy signal, Flash #1, hang-up. To cancel: dialtone, ##1, hang-up.
Conference: Call 1st party, Flash, call next party, Flash *4 If no answer or busy, use connect to return to conference call.
Consultation: Call 1st party, Flash, call next party, connect toggels between parties.
Save/Repeat: To Save: dialtone, ringing number, Flash #4, hang-up. To Call: dialtone, #7
Park: Caller on Line, Flash *6, dial extension, hang-up
Forwarding: To Forward: dialtone, #9, dial extension, hang-up. To Cancel:
dialtone, ##9, hang-up.