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As the Center for Women and Information Technology (CWIT) has gained recognition, the number of phone and e-mail queries we receive has skyrocketed. We can't keep up. Hence, this FAQ (Frequently Asked Questions). Please look through the FAQ to see whether your question, or one like it, is covered here. We are unable to provide career advice, advice/information about courses, degrees, or certification, or statistics about women and IT beyond what is offered in the FAQ. (Last updated: April 27, 2006)

  1. I'm new to computers (a newbie). How can I find out more about computers and going online?

  2. I am interested in a career change into an IT field. Where should I start?

  3. I'd like some training. Where can I take classes? Do I need certification?

  4. What financial aid is available for women who want to study IT?

  5. I'm about to start work/I'm already working in an IT field and I'd like to discuss issues with other women in my profession. What should I do?

  6. I'd like to help girls and young women get interested in technology. Any suggestions?

  7. I'd like to find a summer program for my daughter. What's available?

  8.   I am a journalist/researcher writing about women and the Internet. Where can I find data or other information about the current situation of women and information technology?

  9. What IT resources are available for women and girls in the Baltimore/Washington area?


1. I'm new to computers (a newbie). How can I find out more about computers and going online?

* Visit About.com's Internet for Beginners and explore a free online course such as Net 101, or find information on a topic that interests you: tutorials, browsers, search engines, e-mail, netiquette, jargon explained, shopping online, net games, and much more. (One caveat: this site carries annoying pop-up ads that lurk behind your browser window. When you close your window, up pops the ad window. Some software programs exist to kill such ads; alternatively, you can just close the ad window and get on with your life.) A useful site that isn't plagued with pop-up ads is The HelpWeb: A Guide to Getting Started on the Internet.

* Read Live Wire: Computer Confidence for Women, a series of funny, informative articles written in 1996-1998 by Rachel K. Adelson. Although a lot has happened in IT since she wrote them, Rachel's column young woman at computer is still useful both for novices and for women who are tech-savvy. Sample titles: "Exposed: The Secret Language of Computers," "Lost in Cyberspace? How to Find Yourself," and "I'm Sorry, We Have to Operate."

* Check to see whether there is a community technology center nearby (many are located in public libraries, such as Baltimore's Enoch Pratt Library); they often offer free or very low-cost classes on a range of topics for beginners. So too do many continuing/adult education programs, which you may find in your local high school or community college


2. I am interested in a career change into an IT field. Where should I start?

* Inform yourself by checking out sites such as the A Day in the Life section of the Binary Girl web site: it offers descriptions of what it's like to work in a variety of IT-related jobs, written by women in those jobs.

* Go to a large and content-rich site such as About.com and browse through their Computing & Technology section, where you can sign up for an e-mail newsletter, read the tech news of the day, and get information on a range of topics from hardware to software, careers to networks, and programming to e-mail. Another very useful resource is the job site Techies.com. In addition to job listings, it provides information about what different jobs are like and about salaries, training, certification, etc. Issue #124 of the British online newsletter Free Pint includes a useful article entitled Job Hunting Resources on the Web. Also helpful may be DC Web Women's Job Seekers Column, which offers advice about job search issues and etiquette.

*An especially useful new resource is Career Voyager, a combined effort sponsored by the U. S. Department of Labor and the Department of Education. One section is devoted to IT. You can see projected job growth, salaries overall or by state, hot jobs, preparation needed, and a LOT more.

* Join an e-mail discussion group (often called a "list" or "listserv") for women in IT. E-mail lists are great places to ask questions such as how to make a career change into IT. You're likely to get some useful, friendly responses from women who know what they're talking about, perhaps even some women who made similar career moves themselves. If you join a list that serves the area where you live, you may also be able to make some helpful personal contacts.

For e-mail lists and organizations for Baltimore/Washington women in IT, see our Local Resources for Women in IT. To find local lists for other areas, check out the listings at WorldWIT (Women in Technology) or the chapters of the Association of Women in Computing, many of which have e-mail lists (as well as monthly face-to-face meetings). If no lists serve your area, try a national list. CWIT's Gender-Related Electronic Forums listing includes an entire section devoted to national and international women-related lists in science and technology.

*If you live in the Baltimore/Washington area, take a look at CWIT's IT Training for the Adult Learner.


3. I'd like some training. Where can I take classes? Do I need certification?

*Check local colleges and universities for their course offerings. If you're in the Baltimore/Washington area, find out more about UMBC's offerings by visiting the following UMBC departmental websites:

Information Systems
Computer Science/Electrical Engineering
Imaging and Digital Arts

*Check out courses at your local community college. Also, be sure to look at adult or continuing education programs at colleges in your area. These programs usually offer moderately priced classes geared towards the adult learner.

*Consider computer certification. Computer certification usually involves fairly short, intensive courses that focus on a specific aspect of IT, such as databases, networking, web administration, etc., followed by standardized exams that lead to nationally-recognized certification. Certifications exist for entry-level positions (e.g., A+, MOUS) as well as for more advanced skills. Read about certification at About.com's Computer Certification section, where Donna L. Matthews offers a great deal of useful information. Be sure to check out her Certification for Beginners section. Among the things she covers there are "How to Decide Between a Degree and Certification" and "How to Pick a Certification." Techies.com also has extensive information about certification.

Many commercial training centers offer a wide range of courses and programs leading to certification. If you're in the Baltimore/Washington area, take a look at IT Training for the Adult Learner in our Local IT Resources section. To check on the quality of the training center, try posting a question on a local e-mail discussion list for women in IT.

*Consider online training. Online training usually works best for the motivated self-learner. You can find some places to start by checking out IT Training for the Adult Learner, which includes a number of online training opportunities. Although most of the resources mentioned are in the Baltimore/Washington area, you do not need to live in the area to enroll in these online programs.


4. What financial aid is available for women who want to study IT?

*Be sure to check with the institutions you're most interested in attending. Many offer financial aid for women interested in studying information technology at both the undergraduate and the graduate level.

*For additional sources of financial aid, see CWIT's Financial Aid for Women in IT.


5. I'm about to start work/ I'm already working in an IT field and I'd like to discuss issues with other women in my profession. What should I do?

*Network by joining an e-mail discussion list for women in IT. If you join one that serves the area where you live, you should be able to make some helpful personal contacts. To find a local list for women in IT, check out the listings at WorldWIT or the chapters of the Association of Women in Computing, many of which have e-mail lists (as well as monthly face-to-face meetings). If no lists serve your area, try a national list (e.g., SYSTERS, for women in computing). CWIT's Gender-Related Electronic Forums listing includes an entire section devoted to national and international women-related lists in science and technology. (If you're new to e-mail lists, check out this page.)

* Go to local get-togethers offered through area organizations. The Association for Women in Computing is a national organization with local chapters that usually offer regular meetings, e-mail lists, and workshops. If you're in the Baltimore/Washington area, see our Local Resources for Women in IT.

*Find a mentor. To find out more about what mentors do and how they can help, visit MentorNet.

6. I'd like to help girls and young women get interested in technology. Any suggestions?

*Visit CWIT's Web Sites for Girls and Young Women, where you'll find both websites for girls and websites geared towards adults wishing to help girls. You may also find our Programs for Girls listing useful. You may also wish to get involved with the Center for Women and Information Technology and participate in one or more of CWIT's initiatives. For more information, you can call the Center at 410-455-2822 or write to cwit@umbc.edu .


7. I'd like to find a summer program for my daughter. What's available?

*Check local colleges and schools for programs. Also, check out our Programs for Girls page. It focuses primarily on the Baltimore/Washington area, but it includes a few programs outside the area as well.


8. I am a journalist/researcher writing about women and the Internet. Where can I find data or other information about the current situation of women and information technology?

*Check CWIT's Quick Facts on Women and Information Technology (a Word document). This 6-page document brings together much useful data about women and IT, both in the United States and internationally.

* Another good source of information about women and IT are CWIT's listings of women-related web sites focusing on science and technology and on cyberculture and internet information.

*You might also take a look at CWIT's frequently-updated section News About Women and IT. A number of the news articles deal with women in IT businesses and with women's Internet use.

*If you're looking for more in-depth discussion of women and IT, you may find CWIT's extensive bibliography of Books About Women and IT quite useful. It contains more than 100 entries and provides links to reviews, descriptions, author interviews, book web sites, and anything else that may help you decide whether the work is what you're looking for.

*Demographic data about women and IT can also be found on several demographics sites. ClickZ (formerly CyberAtlas, and also now incorporating NUA) has extensive demographic reports on a searchable site; try searching on "women." eMarketer has a searchable site and lots of demographic reports, with a focus on commerce; and for a sizeable listing of Internet demographic resources, see the Internet Demographics Directory.


9. What IT resources are available for women and girls in the Baltimore/Washington area?

*See CWIT's Local IT Resources for Women and Girls.



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