Office of Financial Aid & Scholarships
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Department: |
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Office of Financial Aid & Scholarships |
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Position: |
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Student Assistant |
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Positions Available: |
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2 |
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Duties: |
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-Customer service at reception desk
-Document intake
-Process, log, and deliver office mail
-Review documents for completeness
-Log documents in system upon receipt
-Review accounts for missing documents
-Scanning and filing documents
-Respond to student/parent email and phone general info inquiries
-Forward detailed emails and phone calls from students/parents to assigned staff
-Advise students and parents on how to apply for FAFSA and loans
-Instruct students and parents on how to navigate myUMBC and the Financial Aid website
-Connect students with appropriate campus resources
-Other duties as assigned
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Required skills: |
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• Ability to work with the public
• Good communication/writing skills
• Computer knowledge
• Demonstrate attention to detail
• Reliable/dedicated
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Start Date: |
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Fall 2012 |
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Hours per week: |
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10 – 20 |
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Pay range: |
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$8.00/hour |
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Supervisor: |
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Ashley Fullwood, Front Office Coordinator |
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Contact Person: |
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Ashley Fullwood |
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Email: |
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ashfull@umbc.edu |
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Phone: |
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410-455-2885 |
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Best time to contact: |
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8:30am- 4:00pm |
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Last modified: |
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2012-07-31 |
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