Office of Financial Aid & Scholarships
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Department: |
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Office of Student Life |
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Position: |
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Office Assistant |
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Positions Available: |
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5 |
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Duties: |
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General Description: The Office Assistant directly reports to the Office Manager in the Office of Student Life. Office Assistants serve as the primary greeter for the Office of Student Life and The Commons. Duties include: greeting guests, answering phones, providing clerical support, and other duties that will assist staff in the operation of the Office of Student Life and The Commons.
Characteristics/Responsibilities:
• Greet guests that visit the Office of Student Life and/or The Commons office
• Provide superior quality customer service and information to customers in person and by telephone
• Answer main telephone lines for the Office of Student Life and The Commons
• Open and close the office daily, manage telephone voice mail processes
• Provide clerical support; answering telephones, taking messages, photocopying, faxing, filing, tracking office supplies and deliveries, make on-campus deliveries, etc.
• Sort and distribute incoming mail and deliveries; prepare outgoing mail
• Collect request forms for Student Life and Commons Operations Staff as needed
• Stock supplies and materials for front office reception area and equipment daily
• Distribute and collect appropriate departmental forms and provide information to individuals as needed
• Keep the office reception and guest areas tidy
• Other duties as assigned
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Required skills: |
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Skill: Excellent customer service skills are required. Organizational skills are required. Experience with a PC and Microsoft Office Programs are required.
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Start Date: |
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Fall 2012 |
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Hours per week: |
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5 - 10 |
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Pay range: |
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7.25 per hour |
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Supervisor: |
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Sheryl Gibbs |
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Contact Person: |
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Sheryl Gibbs |
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Email: |
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shergibbs@umbc.edu |
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Phone: |
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410.455.2605 |
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Best time to contact: |
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M - F, 8:00 am - 4:00 pm |
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Last modified: |
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2012-07-31 |
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