Table of Contents

Main session

Explain the general usage and functionality of workflows and documents (40 mins)
1. Explain what workflow and documents are (file analogy)
2. Why do we use workflow?
3. How do we fit into workflow?
4. How do departments fit into workflow?
5. Which aspects of workflow do we not currently utilize?
6. Provide complete departmental training that I do for all new department hires (cheat sheet)
Teach the department user logins (10 mins)
1. Learn the password scheme by example
2. Show what can be seen by various departments
3. How can this method of logging on help with mediating problems?
Introduce my ParaDocs workflow error log (10 mins)
1. Show what the log looks like and what is put into it
2. How is the log used and how can it be used better in the future
3. Add error log shortcuts to their machines

Extra / additional time

Do some real detective work and fixing on some existing real problems
1. Specifically look into edi_de support apps from collegenet not going through