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Contact Us

You can contact International Education Services at UMBC in a variety of ways.

International Education Services
224 Administration Building
1000 Hilltop Circle
Baltimore, MD 21250 USA



BY E-MAIL: or (for study abroad)

If you need to meet with an international student advisor please email Michelle at

International Education Services Staff

Arlene Wergin, Ph.D., Director
Arlene Wergin was born in Munich, Germany. She moved to the United States when she entered high school after her stepfather, a career diplomat, was stationed in Washington, D.C. She received her Bachelor of Arts degree in English from the University of Maryland, College Park and her Ph.D in German literature from The Johns Hopkins University. After serving as the Director of Foreign Student and Faculty Services at Johns Hopkins, she became the first director of the (then) new office of International Education Services at UMBC in 1990. Her primary responsibility as director is working with UMBC's international faculty and scholars. Arlene is married with two teenage children.

Katherine Heird, International Education Specialist
Katie is responsible for assisting UMBC's international faculty and researchers as well as UMBC study abroad students. During her undergraduate career, Katie spent a significant amount of time in Latin America volunteering, studying and interning. Prior to starting her Master's degree in UMBC's Intercultural Communications program she worked as an International Programs Coordinator at The Centers for Interamerican Studies in Cuenca, Ecuador. In the summer of 2008 after returning to the States she joined the Office of International Education Services as a graduate assistant for Study Abroad, she has held her current position since June 2009. Her passions include art, live music, and exploring the world.

Brian Souders, Coordinator of Study Abroad
Brian has been UMBC's Coordinator of Study Abroad since 2000. His first study abroad experience was in Finland as a high school exchange student. He liked it so much that he went back for a second year as a student at the University of Helsinki. He also spent two summers on intensive language programs in Moscow, Russia and a year of research in Tallinn, Estonia. He holds a Bachelor's degree Russian and Political Science from Indiana University, and a Master's in Political Science from the University of Illinois. He is currently enrolled in the Language, Literacy and Culture Ph. D. program at UMBC. In his spare time, he is an avid runner, bicyclist and speaks nine different languages.

Michelle Massey, Assistant Director, F-1 Student Services
Michelle came to the IES Office in November 2010 after spending 5 years working in the Undergraduate Admissions Office at UMBC, specializing in international admissions. A native of Baltimore, Michelle completed her MA at UMBC in Intercultural Communication, and has a Bachelors degree from Towson University in Spanish, French and International Studies. She loves languages and culture, and truly enjoys working with, and learning from, students from all backgrounds. Her international travels have taken her to East Asia, Latin America and Europe. Her role in the IES office is to work with F-1 students in all matters regarding their F-1 status and adjusting to living in the US. Her interests include learning languages, reading intercultural fiction and enjoying music and dance from around the world, and being active, especially in martial arts, indoor climbing, and anything outside.

Ryan Williams, International Student Adviser
Ryan joined the IES Office as International Student Adviser in 2012. A native of Baltimore, Ryan returned from Newcastle-upon-Tyne, England where he completed his MA in Cross-Cultural Communication and Education, just before taking on his position in the IES office. Previous to that he graduated from Towson University with a BA in History. He spent 3 years working with Towson’s International Office and 5 months working with Newcastle University’s International Office. His research focus is on internationalization of higher education and the effect it has on international student experience; adjustment counseling for international students; and integration between international and domestic students. In addition to advising and working with F-1 students, Ryan will focus on programming to assist with international student adjustment to life in Maryland and the United States. His travels have taken him to Europe and Africa as well as all over North America. His interests include experiencing different cultures through traveling or meeting new people, running/biking, live music, food, and exploring Baltimore and Maryland.

Arthur Brown, Program Management Specialist
Arthur has been with UMBC for 11 years, he was an Administrative Assistant for Undergraduate Admissions for 7 years before coming to International Education Services. He is responsible for managing administrative and business functions of the office. He provides assistance to students and to the advisors in processing of all immigrations documents. Arthur is currently pursuing a bachelor’s degree at UMBC.