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Instructional Systems Development

ISD

ISD Advisory Board

 

UMBC’s Instructional Systems Development Advisory Board is comprised of working professionals in the field of instructional design, training, instructional technology, performance improvement, eLearning, workplace learning and more.  They represent a variety of organizations such as IBM, Booz Allen Hamilton, National Security Agency, Oracle Software, CitiFinancial, Aerotek, McCormick & Company, Centers for Medicare and Medicaid and more.

Their role is to provide the university with ideas and feedback concerning the program curriculum, marketing, students services, employer needs, emerging trends in the field, and more.  The board also provides students with coaching and mentoring, internships, applied learning opportunities and career guidance.

Ahmad, Rafi

Beckham, Pamela

Berge, Zane

•Bissell, Scott

Buelow, John

Brace, Todd

•Cantu, Tom

Curran, Keith

Erdman, Carol

Hamda, Gabe

•Hipple, Christine

Hodell, Chuck

Humphress, Rick

Kalita, Smith

•Kaufmann, Regina

Kellermann, Paul

Love, Sardek

Lund, Wayne

Magill, Mick

Marks, Todd

McShane, Ryan

Petska, Deborah

Raudenbush, Linda

•Rodkin, Joel

Thorpe, Mike

Walsh, Greg

Weinstein, Stuart


Rafi Ahmad
Manager/Adjunct Instructor

B.S., University of Maryland University College;
M.S., Johns Hopkins University

Rafi Ahmad has over 10 years experience in corporate training. During these years, he held positions that included: trainer, instructional designer, programmer, senior lead designer, project manager and senior e-learning consultant. Most of his experience focused on projects that involve the development of multimedia training solutions.
Mr. Ahmad is currently employed as Training Manager with CitiFinancial where he manages the instructional design team responsible for developing instructor-led and online training for the over 2,000 CitiFinancial network branches and centers in the U.S. and Canada.

Prior to joining CitiFinancial, Mr. Ahmad worked as a Lead Designer for a consultant company called Novations. As a Lead Designer, he was responsible for leading projects teams in the development of online training solutions for clients such as Verizon, Concert, and XO Communications. Before Novations, Mr. Ahmad worked for Zurich Insurance as a Training Consultant where he was responsible for designing and facilitating instructor-led training, and developing computer-based training solutions in support of the company's underwriting personnel.

Since 2001, Mr. Ahmad has served as an adjunct faculty member in the University of Maryland , Baltimore County's Instructional Systems Design Graduate program, teaching EDUC 683, which is a class that focuses on the design and management of multi-media design projects.
E-mail: rafiahmad@verizon.net

Pamela Beckham
Chief of Training, Baltimore City Government

Ms. Beckham has over 15 years of experience in staff development, training and human resources initiatives. She is a graduate of Morgan State University with a major in Business Administration and holds a Master’s Degree in Instructional Systems Development from the University of Maryland Baltimore County. Ms. Beckham has held training and human resources positions in The Rouse Company, Baltimore City Community College and Sierra Military Health Services. She is currently the Chief of Training for Baltimore City Government and an adjunct professor at Baltimore City Community College. Pamela is passionate about helping adults learn and reach their full potential.

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Zane Berge
Professor of Education

B.S., Rochester Institute of Technology
Ph.D., Michigan State University
Certification in Distance Education, Pennsylvania State University

Dr. Berge has been affiliated with the ISD-Training and Development program since 1995. He served as the director for the Training Systems Graduate Programs through 2001. Previously, he directed the Center for Teaching and Technology at Georgetown University, where he also worked as the Assistant Director for the Academic Computer Center. Dr. Berge's chief research interests are related to distance education and online learning. He is a prolific and widely published author of books and journal articles on these topics. Recent publications include Virtual schools: Planning for success. (2005); Sustaining distance training: Integrating learning technologies into the fabric of the enterprise (2001); Wired Together: Computer-Mediated Communication in K-12, Volumes 1-4 (1998); and Distance Training: How Innovative Organizations are Using Technology to Maximize Learning and Meet Business Objectives (1998).

In 1999, Dr. Berge was honored with the Charles A. Wedemeyer Award for Distinguished Scholarship and Publication by the University Continuing Education Association.

Phone: 410-455-2306
E-mail: berge@umbc.edu
Web site: http://www.emoderators.com

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John Buelow
Training Consultant/Adjunct Instructor

B.A., Providence College;
M.S., Johns Hopkins University

John Buelow is the Executive Vice President of Product Development for the Shapiro Negotiations Institute (SNI) in Baltimore, MD. Mr. Buelow consults with Fortune 500 companies to develop creative, customized solutions to establish negotiations skills as a core competency. He has designed systems to assess business processes and culture to maximize the impact of training and consulting engagements with SNI.

His career began in 1988 as a Special Education Teacher at the New England Center for Autism in Southborough MA and at NYNEX Information Resources Company a Manager in Labor Relations. This teaching and negotiating experience is reflected in his course design and positive approach to classroom facilitation.

Mr. Buelow relocated to New York City to work in sales with the Allegis Group. He established the Telecommunications Training Center program where over 300 unemployed technicians updated their technical skills and were placed at companies throughout the metro NY/NJ region. In 1995 John accepted a position with Allegis as a Training Director and over the next seven years he developed and delivered sales, leadership and management training to over 10,000 Allegis employees.

In 2002, Mr. Buelow joined Sylvan University, the training and development organization for Sylvan Learning Centers. Under his direction, Sylvan University increased training output over 300% and increased customer satisfaction with SLC training by 29%. He also successfully introduced a distance learning strategy for re-certifying Sylvan’s full time staff across the United States and Canada.

Mr. Buelow holds a B.A. in psychology from Providence College and a Master’s in Organizational Development and Human Resources from the Johns Hopkins University. In 2005, he presented The Direct Path to Training ROI, a white paper at the World Negotiations Forum in New York.
E-mail: john_buelow@comcast.net

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Todd Brace
Director of Corporate Learning

Todd Brace has been involved in Workplace Learning for over 25 years, helping small businesses on the Eastern Shore create structured On the Job Training programs funded through the Job Training Partnership Act.

After spending ten years designing, delivering, and evaluating federally funded training programs through Maryland's Community College network, Mr. Brace moved to the private sector, ultimately delivering workplace learning in manufacturing, distribution, graphic arts, high tech, finance, retail and legal industries.

Earning his B.A. in Education back when Salisbury University was known as Salisbury State College, he enrolled in the ISD program at UMBC in 2000, completing his coursework in 2003. He has created, deployed, managed and evaluated workplace learning in manufacturing, distribution, finance, legal, high tech, graphic arts, hospitality, sales, food manufacturing and service fields.

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Keith Curran
Chief Operating Officer- Harkcon, Inc./Adjunct Instructor

B.S., U. S. Coast Guard Academy
MALD, Fletcher School of Law and Diplomacy, Tufts University
M. A., University of Maryland Baltimore County (UMBC)

Mr. Curran currently serves as the Chief Operating Officer for Harkcon, Inc. a training and human performance improvement company providing comprehensive organizational and workforce performance analysis, training development & delivery, and comprehensive performance support with a variety of customized, innovative solutions in the public and private sectors. He has been affiliated with UMBC's ISD -Training Systems program since 1999 when he began work on his Master's. He has taught at the undergraduate level at the U.S. Coast Guard Academy from 1989-1993 and at UMBC from 2001 to the present. He has been a lecturer in the ISD - Training Systems program since 2004. He is a retired Coast Guard Officer, primarily serving underway on ships and in performance improvement and training jobs when ashore.

E-mail: kcurran@harkcon.com

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Carol Erdman
President in SITE Training and Development/Consultant

M.A. University of Maryland, Baltimore County
B.A. University of Maryland, Baltimore County

Ms.  Carol Erdman has more than 15 years of experience in human resources, performance technology, and organizational development. During her career, she managed employee relations, labor relations, EEO compliance and training and development for two 300+ bed, acute care, teaching hospitals. She has extensive experience developing training at all levels, from a one-hour in-service designed for a small department to a two-year progressive training program for a medical center of 5,000 employees. Ms. Erdman has also handled over 100 EEOC charges and worked with employees and managers to settle many more issues internally. She designed the leadership curriculum for top-level managers and executives in the IRS and the U.S. Forest Service, and has developed a change management program used in every U.S. region, including Alaska and Puerto Rico.

Ms. Carol Erdman has been affiliated with the ISD - Training Systems program for over a decade. Ms. Erdman is also an alumnus of the ISD program.

E-mail: CErdman@aol.com

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Gabe Hamda
President, Owner and CEO, ICATT Consulting, Inc.

Gabe Hamda is President and CEO of ICATT Consulting, Inc. He holds a Ph.D. in Instructional System Design from Florida State University and is a certified Senior Professional in Human Resources.

Mr. Hamda founded ICATT Consulting in 1994. ICATT (www.icatt.net) improves organizational performance through customized training, strategic recruitment, organizational effectiveness consulting, IT Training and IT Solutions.

Mr. Hamda’s career experiences include human capital consulting in a health care organization, learning consulting in a financial services firm, human resource consulting in various state agencies and professor of human resources in a graduate school. As a senior executive, his roles include: strategic direction setting, managing client relations, providing project oversight, talent management, leadership coaching and mentoring, financial management, continuous quality improvement, and team development.

Projects that Mr. Hamda managed include: national training program implementation for a housing & urban development agency, international home schooling program support for a defense agency, program evaluation for a state agency, strategic direction setting for a community organization, e-learning development for a health care agency, diversity program implementation for a fire service agency, and employee training implementation for a local government, leadership development for a transportation agency, team development for a pharmaceutical company, customer relations management system development for a human resource firm.

Mr. Hamda’s special talents include: strategic direction setting, project management, leadership development, coaching & mentoring, facilitation, program evaluation, needs assessment, conflict resolution, business development, strategic thinking, problem solving, instructional design, talent development, cultural competency, best practice research, market research, executive coaching, employee motivation, training & development.

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Chuck Hodell
Lecturer/Associate Director

B.A., Antioch University
M.A., University of Maryland Baltimore County
Ph.D., University of Maryland Baltimore County

Dr. Hodell is Associate Director of the Graduate Program in Instructional Systems Development at UMBC. He has been actively involved with the program since 1990 when he entered as a student and graduated in 1992. He joined the faculty in 1993 and has taught continuously since that time serving as both an adjunct and lecturer before assuming his present position. Dr. Hodell is the former Deputy Provost of the National Labor College. He also holds the appointed office of RACES Officer in the Department of Emergency Management for Queen Anne’s County, Maryland. Dr. Hodell has written extensively in the field of Instructional Design and the 3rd edition of his book ”ISD from the Ground Up: A No-Nonsense Approach to Instructional Design” will soon be released by the American Society for Training and Development. Dr. Hodell is responsible for academic advising and also teaches EDUC 602 and other courses within the program.

E-mail: hodell@umbc.edu

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Rick Humphress
Public Sector Specialist at Oracle Corporation

Dr. Rick Humphress has over 25 years experience serving in a variety of individual contributor roles at such companies as Xerox, Motorola, INTERSOLV, and Oracle. He currently serves as an Oracle Public Sector specialist advising international, federal, and state & local public sector organizations on human resources, risk management, and internal controls for improved efficiency and effectiveness. He coauthored a journal article on human performance improvement in Performance Improvement magazine. Dr. Humphress also teaches public policy and administration at Strayer University

Dr. Humphress received a BA from Stanford, an MBA from Portland State, an Instructional Systems Development Certificate from UMBC and completed a PhD from Walden University in Public Policy and Administration.

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Smith Kalita
Major Systems Acquisition & Human Systems Integration Consultant - Tyche Group LLC

Mr. Smith Kalita is an experienced program/project manager analyst with over 13 years of experience. He is a Project Management Institute certified Project Management Professional (PMP), an International Society for Performance Improvement Certified Performance Technologist (CPT), and is certified in Saba, Incorporated’s Peak Performance System Optimizing Human Performance Front-End Analysis, Training Design, and Training Development methodologies. He is also a certified Kirkpatrick Principal Evaluator. In addition, Mr. Kalita serves as an Adjunct Instructor at Booz Allen Hamilton’s Learning and Development Center in McLean, Virginia, and also facilitates project management training workshops for some of his Government clients.

Prior to joining Booz Allen, Mr. Kalita retired from active duty as a U.S. Coast Guard Aviator with 23 years of aviation experience and over 4,500 operational flying hours with a specialization in safety program management, aircraft mishap analysis, and aircrew training. While assigned to U.S. Coast Guard Headquarters in Washington, DC, he served as the HH-65A Safety Program Manager, and managed the Coast Guard’s Flight Safety Officer professional development and Crew Resource Management training programs.

Mr. Kalita currently holds a Master of Arts degree in Instructional Systems Development from University of Maryland Baltimore County, a Master of Aeronautical Science Degree in Aviation/Aerospace Safety Systems from Embry-Riddle Aeronautical University, and a Bachelor of Science Degree in Business Administration from Bucknell University. He is also a graduate of the U.S. Naval Post Graduate School Aviation Safety Officer Course, and completed the Aviation Safety Certificate Program at the University of Southern California School of Engineering

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Paul Kellerman
Adjunct Faculty

B.A., University of Delaware
M.A., University of Maryland, Baltimore County

Mr. Kellerman is an alumni of the ISD-TS Graduate Program, and has taught EDUC 681 since 2001. A teacher at Mount Saint Joseph High School since 1993, Mr. Kellerman is also the computer science department chairperson. In addition to teaching Web Design and Visual Basic, he advises on the integration of technology for the school, coordinates training and support of technology for faculty, and maintains the school Web site. He also teaches graduate-level instructional technology courses for teachers at Goucher College (since 2004) and taught an Internet literacy course online at CCBC Catonsville for three years.

Mr. Kellerman holds an M.A. from UMBC, a B.A. from the University of Delaware, and a Computer Programming certificate from CCBC Catonsville.

E-mail: pkeller1@umbc.edu

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Sardek Love
President and Founder, Infinity Consulting and Training Solutions

Sardek P. Love is the President and Founder of Infinity Consulting and Training Solutions (ICTS), a management consulting and customer service training provider to an array of global customers. A dynamic speaker and international business consultant, he possesses over 20 years of professional experience in leadership development, training and development, association management, customer service, management information systems, and production and operations management.

Mr. Love is a highly sought after consultant, delivering training programs, Keynote speeches, seminars, and consulting services to clients throughout the United States as well as international locations.

Sardek Love has an extensive and highly decorated track record serving in volunteer leadership positions for a variety of associations. Most notably, he is a former President of two American Society for Training and Development (ASTD) chapters, and a two time member of the prestigious National Advisors for Chapters for ASTD. His contributions continue to shape the development of leader. He is a highly regarded expert in business, training, consulting, and association management.

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Wayne Lund
Security Specialist/Chief of the Education Division at the Defense Security Service

Wayne Lund is Chief of the Education Division at the Defense Security Service, Center for Development of Security Excellence. He is currently leading the development of a graduate-level educational program to prepare security professionals for senior leadership and policy-making positions.

Mr. Lund served as the Department of Defense representative to the Interagency Operations Security Support Staff (IOSS) from 2005 - 2006. In this capacity he developed and delivered security awareness products to U.S. Government employees, military members and dependents.

Mr. Lund led the effort to transform the DoD’s Industrial Security training into a dynamic curriculum including online courses, seminars, traditional instructor-led courses and performance support tools. He was an instructor at the Department of Defense Security Institute, and the DSS Academy from 1986 through 1999. He has developed and presented training related to personnel security investigations and all aspects of the National Industrial Security Program.

Mr. Lund previously conducted personnel security investigations for DoD and the U.S. Office of Personnel Management. He began his career as a correctional officer in a Federal penitentiary. Mr. Lund is certified by NCMS as an Industrial Security Professional (ISP).

Mr. Lund has a Bachelor of Science degree in Social Work from the University of North Dakota, a Master of Public Administration degree form Golden Gate University, and a Master of Arts Degree in Instructional Systems Development from the University of Maryland, Baltimore County (UMBC).

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Mick Magill
Managing Consultant at HCL Technologies

Mr. Magill has over 20 years of success in human performance improvement and organizational transformation . He has worked with major pharmaceutical, diversified, service, finance, and staffing companies to identify and implement performance improvement initiatives. He has expertise in business process reengineering, training management, end-user adoption, change management, and performance consulting. Mr. Magill has led process improvement and training practice change efforts for over 15 clients.

Some of his project highlights include:

  • Training manager for global organization with staff in 9 countries on 4 continents. Standardized global practices including governance, engagement, service offering, service level definition & measurement, and internal charge back scheme.
  • Defined and delivered company Performance Consulting services (learning governance, talent management integration, competency framework, LMS provider services) in 2 global SAP implementations. Developed complete practice/methodology and standards for training evaluation across Kirkpatrick’s four levels.
  • Designed process reengineering methodology (format, conventions, toolset, training) for a consulting company and served over a dozen clients. Process modeling conventions follow a modified IDEF/ICOM standard.
  • For 2 large banks, led the training function with full responsibilities for annual strategy/plan, budget, curriculum, vendors, staff, and reporting.
  • As a consultant, hired to improve training practices to industry standard for 2 national clients.
  • Frequent speaker at ASTD, ISPI, and SHRM professional events.

His academic background includes an MBA in Human Resources and his undergraduate work was in Mathematics

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Todd Marks
CEO and Founder at Mindgrub Technologies

In 1998 Todd Marks served as a Mathematics and Computer Science teacher for the Howard County Public School System. In 2000 he joined a Multi-media start-up as the Vice President of Research and Development where he co-founded the online education portal, DoEducate. Mr. Marks founded Mindgrub Technologies www.mindgrub.com in 2002, where he created Flash information display systems for clients such as ORACLE, Zurich, and ARINC. In 2003 he worked as a Training Programs Manager for Exceptional Software where he developed the software simulation training application called Sidekick and grew their mediaEdge division by over 500%.

Mr. Marks is currently growing Mindgrub Technologies, speaking and instructing. His efforts have garnished several awards including a 'Best of Baltimore' ADDY Award, Macromedia Shocked Site of the Day, 3rd Place in Plumtree's Fast Forward Portal Award competition, and a 1st Place at DCI's Portal Excellence Awards Competition for Best Content Management System.

Mr. Marks is a Macromedia Certified Developer, Designer, and Subject Matter Expert, has spoken at several conferences, been featured in several technical magazines and has written or been a contributing author for a number of books including Flash MX Video, Beginning Dreamweaver MX 2004, Flash Magic 2004 MX, and New Masters of Flash vol III.

Email: todd.marks@mindgrub.com
Website: www.mindgrub.com

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Ryan McShane
Human Resource Officer at Baltimore County Department of Aging and Principal/Founder HRevolution, LLC

Ryan McShane is the Founder/Principal of HRevolution, LLC, a resume writing and HR Consultancy in addition to his role as the Human Resource Officer for Baltimore County Department of Aging. He has created and implemented various Human Resource Development programs such as Knowledge Management, Knowledge Management for Project Management, The Continuous Learning Committee (CLC), career coaching and other organizational development initiatives.

His professional affiliations and interests are serving as President Elect for Chesapeake Human Resource Association (CHRA), State Director of MD SHRM's Workforce Readiness, Member to UMBC’s Instructional Systems Development (ISD) Advisory Board.

Mr. McShane enjoys preparing organizations to create Mature Workforce Solutions to include capturing institutional knowledge, phased retirement, cross-training, job redesign and succession planning..

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Deborah Petska
Director of Workplace Learning

B.S., University of Maryland, College Park
M.A., University of Maryland, Baltimore County

Ms. Petska is the Director of Workplace Learning at Danya International, Inc. She serves as Danya’s internal consultant for a variety of classroom and online training initiatives. She has provided instructional design expertise to many Government-sponsored training initiatives, including a multi-stage pilot training on strategic planning to eliminate health disparities. Ms. Petska has an extensive background in instructional systems development, adult learning theory, training evaluation design, data collection and analysis; project planning, execution, and management; strategic and tactical analysis; and process improvement.

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Linda Raudenbush
Adjunct Instructor

B.A., St. Joseph College
M.S., Johns Hopkins University
Ph.D., George Washington University

Dr. Raudenbush brings a diverse educational background to her work at UMBC, where she has worked as an adjunct instructor since 1990. She earned her undergraduate degree in math, science and secondary education; a master's degree in applied behavioral science, as well as a doctoral degree in human resource development. Her research interests include the study of leadership principles, human resource development, women in the workplace issues, action learning, and international human resource development. Professional interests include coaching certification, teaching online, and international work.
E-mail: raudenbu@umbc.edu

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Mike Thorpe
Sr. Training Project Manager at Serco

Mike Thorpe is a seasoned Learning and Development professional with over twenty years of work experience in Project/Program Management, Training, eLearning, and Employee Development. He has extensive experience in leading efforts in producing learning materials in various formats including; Instructor Led (ILT), Web Based (WBT), and other Computer Based (CBT) training tracks and certification courses. He is thoroughly versed in SCORM, S1000D, Section 508, and has extensive experience in development methodologies including SELC (Software Engineering Life-Cycle), Agile/SCRUM, ADDIE, and others.

As an eLearning and training consultant in the Washington DC Metro area Mr. Thorpe has worked with Fortune 500 firms and Federal and State agencies to provide training, course design, certification, accreditation, coaching, and facilitation. He works as a Sr. Training Program Manager for Serco where he currently develops learning strategies and manages teams of learning professionals.

Mr. Thorpe currently holds a Master of Education degree in Adult Education and Distance Learning from University of Phoenix, a Masters certification in Organizational Management from The George Washington University, and a Bachelor of Arts degree in Economics from University of North Carolina –Greensboro. He also has completed numerous certifications in Project Management, technical certifications from Microsoft, and Leadership and Coaching and Myers-Briggs type indicator.

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Greg Walsh
Assistant Professor University of Baltimore

Ph.D., University of Maryland, College Park

B.A., M. S., Bloomsburg University

Dr. Walsh is an e-learning designer and developer who has designed and developed training products that include interactive multi-media exercises, games and other simulations. He has experience developing instructional technology products for international corporations and has created multimedia learning activities for government agencies.

Dr. Walsh has worked with the University of Maryland Human-Computer Interaction Lab's intergenerational design team, Kidsteam, through which children and adults work as partners to design new technologies for children. As a member of Kidsteam, he has worked with the U.S. National Park Service, Carnegie Hall and Nickelodeon.

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Stuart Weinstein
Practice Leader - Instructional Systems at Management Concepts

Ph.D., Instructional Systems Design, Florida State University, 1981.
M.Ed., Educational Media, University of Miami, 1976.
B.A., Mass Communications, University of Miami, 1972.


Dr. Weinstein is Practice Leader - Instructional Systems at Management Concepts, Inc. He has over 42 years of professional experience in research, design, and development for instructional and organizational development projects. He specializes in instructional design leading to the development of training programs, media development in all electronic formats and for classroom delivery, focus group facilitation, and organizational development/effectiveness operations. Dr. Weinstein has also been responsible for developing training requirements, analysis, and establishing training program and media customized to fit client needs and technology infrastructure at IBM, Booz Allen Hamilton and Unysis Corporation.

Over the past 30 years, Dr. Weinstein has been appointed as a member of eight Doctoral Dissertation committees and a Masters Thesis advisory board member in the areas of instructional systems design; dissemination and diffusion of instructional innovations; and educational research/statistics. His leadership in education include:

  • Chair, Montgomery County, Maryland, Advisory Council on Career and Technology Education.
  • Committee Member, Maryland Workforce Development Corporation - Technology Training Initiatives Committee.
  • Committee Chair, Florida State University, Instructional Systems Graduate Program Curriculum Advisory Council.
  • Special Advisor to the Dean, University of Miami School of Education.
  • President, Federal Educational Technology Association.
  • Committee Member, Association for Educational Communications and Technology, Training and Development Division.
  • Author and/or Presenter for 54 articles and conference presentations.

E-mail: stuarthw@umbc.edu