Carol Erdman

Consultant/Adjunct Instructor

M.A. University of Maryland, Baltimore County
B.A. University of Maryland, Baltimore County

Ms. Carol Erdman has been affiliated with the ISD - Training Systems program for over a decade. Erdman has more than 15 years of experience in human resources, performance technology, and organizational development. During her career, she managed employee relations, labor relations, EEO compliance and training and development for two 300+ bed, acute care, teaching hospitals. She has extensive experience developing training at all levels, from a one-hour in-service designed for a small department to a two-year progressive training program for a medical center of 5,000 employees. Erdman has also handled over 100 EEOC charges and worked with employees and managers to settle many more issues internally. She designed the leadership curriculum for top-level managers and executives in the IRS and the U.S. Forest Service, and has developed a change management program used in every U.S. region, including Alaska and Puerto Rico. Erdman is also an alumnus of the ISD program.

E-mail: CErdman@aol.com