Instructional Design Intern
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By being hired into one of our StubHub internships at eBay, you’ll be a key member of the eBay team. Professionals in StubHub careers and internships come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business.
StubHub is seeking an energetic graduate intern currently studying Instructional Strategies or Design to assist them in creating a comprehensive eLearning program. The Instructional Design Intern will be responsible for working directly with the StubHub training department and internal customers to design and develop courses to support the onboarding of new work from home (WFH) customer support agents. The student intern will receive an invaluable opportunity to contribute to a growing company and take a hands-on approach to key business principles. Our student interns attend our staff meetings, contribute to department strategy and are a key component of our core team.
·Build eLearning solutions and evaluations using existing content
·Research and capture policies and procedures, and create eLearning training modules and evaluations
·Develop communication materials that introduce new policies and procedures
·Assist in concept development for customized training content and WFH training program
·Complete special projects as assigned
·Ability to work independently and as part of a team
·Enrolled in Graduate program part time or full time
·Excellent communication skills
·Familiarity with ADDIE method, instructional design methodology,and Kirkpatrick’s evaluation model
·Focused on achieving defined result and exceeding goals and objectives
·Ability to remain detail-oriented in a diverse team and fast-paced environment
·Enthusiasm and the ability to thrive in an atmosphere of constant change
·Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint)
·Software skills related to e-Learning, Instructional design and/or web design preferred
·Familiarity with adult learning theory preferred
·Associates Degree or Equivalent
When sporting and entertainment fans think StubHub, they know that they are working with the best secondary ticket market place for buyers and sellers in existence! StubHub’s reputation for being a high quality, friendly, fun and energetic company begins with our awesome fan relationships!