Internship Opportunities

Training Developer - Intern

Location: Baltimore, MD

Description:

Overview and Responsibilities
RWD is a leading provider of human and operational performance improvement solutions that help employers maximize the return on their investments in people, processes, technology, equipment, knowledge and customers. Since 1988, RWD has assisted clients and partners in enhancing organizational productivity through its broad range of integrated products and services, which include human capital management and IT consulting services, business transformation and lean process improvement, end-user training, change management, knowledge management and operator effectiveness management. RWD’s solutions are used in thousands of organizations globally, and in industries such as manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, financial, telecommunications, services, higher education and the public sector. Based in Baltimore, Maryland, RWD serves Fortune 500 and other organizations around the world. RWD is privately held, with two dozen offices in the Americas, EMEA, and Asia Pacific. For more information, please visit www.rwd.com.

Training Developers are responsible for the development of world-class deliverables that support the overall goals of our projects. Working in conjunction with other team members, developers play a critical role in the execution of successful projects. Their tasks may include, but are not limited to:
Development of procedural information (work instructions and simulations) for executing job tasks
Development of other materials to support training (job aids, process flows, etc.)
Development of task-specific exercises
Manually creating training data to support exercises with the assistance of a data lead or more experienced team member

Requirements:

Effective Training Developers are able to:
Use desktop applications within the Microsoft suite (Word, PowerPoint, and Excel) to develop basic project deliverables (work instructions, exercises, job aids)
Communicating in writing and orally with RWD personnel or customer subject matter experts regarding course content, technical issues, technical edits, and other development
Use RWD tools such as RWD uPerform and RWD InfoPak to develop basic project deliverables (work instructions, exercises, job aids). Training will be provided.
Accurately document steps needed to complete a job task
Review own work to identify development errors and validate conformance with project standards
Read and apply documentation standards to produce project deliverables
Adhere to project guidelines regarding file storage and file naming conventions
Accurately track deliverables through review and revision process
Use RWD tools such as RWD uPerform and RWD InfoPak to develop basic project deliverables (work instructions, exercises, job aids). Training will be provided.
Accurately document steps needed to complete a job task
Review own work to identify development errors and validate conformance with project standards
Read and apply documentation standards to produce project deliverables
Adhere to project guidelines regarding file storage and file naming conventions
Accurately track deliverables through review and revision process

Preferred Qualifications
Able to work a minimum of 16 hours per week
Microsoft Office Suite (Word, PowerPoint, and Excel)

RWD is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Link:

https://university-rwd.icims.com/jobs/2181/job