Help Desk/Call Center

MEEC has established a master agreement with six companies for Comprehensive Help Desk Services. The initial contract is October 15, 2009 through June 30, 2014.

 

MEEC HELP DESK/CALL CENTER MASTER AGREEMENTS

RFP # 90809  (in alphabetical order) 

Bell Techlogix 

8888 Keystone CrossingSuite 1700

Indianapolis, IN 46204  

Blackboard Student Services Inc.

formerly Presidium, Inc.

1810 Samuel Morse Drive

Reston, VA20190

C R Dynamics & Assoc. 

7 E. Redwood St.    Suite 600

Baltimore, MD 21202   

System Source

338 Clubhouse Rd

Hunt Valley, MD 21031

Perceptis

1250 Old River Road, 3rd Floor 

Cleveland, OH 44113

Technisource, Inc.

5020 Richard Lane

Mechanicsburg, PA 17055

Master Agreement           RFP#90809             Orientation                Contracts (MEEC-office@usmd.edu)

 

Procurement Officer for Master Agreements 90809 MEEC Help Desk/Call Center Services

Valerie Rolandelli, AVP, Procurement and Business Affairs,UMUC,301-985-7895; vrolandelli@umuc.edu

1450 South Rolling Road
Baltimore, MD 21227
Phone: 410.455.5617
Fax: 410.455.5600

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