Keyboard and Word Help
International Media Center
Welcome to the Spring Semester!
The 25 station PC lab continues to have Windows XP, whereby the 10 PC area has Windows 7 as do most campus computer labs.
Schedule of classes in the IMC - Spring 2012
THERE WILL BE NO SUNDAY HOURS in the IMC THIS SPRING due to low attendance in the past.
Beverages with tops are allowed in the IMC
There will be NO EATING in the IMC. Please eat at the tables in the hall.
Voice Tools in BB
Help sheets and short videos for Voice Tools are available on the language resources tab.
Remember, Wimba Classroom and Voice Tools will no longer be available at the end of Spring 2012.DoIT News Moving to myUMBC Groups
July 3, 2012
As of today, the DoIT News will be published through the DoIT Group on myUMBC, which in turn feeds the new DoIT site at doit.umbc.edu. As such, we will no longer be maintaining this Movable Type blog. However, it will remain for archive purposes.
FYI to DoIT Group members:
If you have questions, please contact the Technology Support Center (TSC) located on the first floor of the library next to the RLC or call 410.455.3838.
FA2012 Lab & Lecture Hall Software Requests Deadline is May 1
April 3, 2012
In order to load all lab and lecture hall PCs with our standard set of software (known as an "image"), all requests for additions or changes for Fall 2012 must be received by Tuesday, May 1. For Spring 2013, the lab & lecture hall software "image" deadline is Monday, October 1. All software requests must be made each semester (they do not carry over from semester to semester).
To be added to the lab & lecture hall image, DoIT must have the following:
* Proof of purchase/licenses
Please submit an RT ticket containing the required information or contact 410.455.3838 and a Technology Support Center (TSC) staff member will assist you. If the request is not received by the deadline, there is no guarantee the requested software will be made available.
If you need software installed on the lab image for a one-time purpose (for example, a 2-day workshop in which all users need access to the software), the request should be submitted no less than six (6) weeks prior to the first lab reservation for that class. The software will be removed once you are done.
An e-mail will be sent to the requester once the software is installed, typically 1-2 week(s) before the first use of the software; faculty/instructors need to then test the software to ensure everything is working as expected for class. Support for the software is the responsibility of the instructor or department who requested that the software be installed.
Again, proof of purchase and/or license must be provided for as many copies as will be needed for the students in the class. We cannot install software without appropriate proof of licensing.
Although DoIT will make a reasonable effort to get all software packages to work, we can not guarantee that they will. Some packages may not function because of the network, computer hardware, and lab setup. DoIT cannot be held responsible for software that does not work by class time. Please contact the TSC at 410.455.3838 if you have any additional questions.
DoIT IT Support Changes - Help Desk & AV Moving
July 31, 2011
Starting this summer, there will be a number of significant changes occurring in the way DoIT provides support to the campus community. The driver for this change is the new Retriever Learning Center (RLC) that will be opening in the Library this fall. The RLC will have a significant technology component and will provide 24-hour space for students. As part of this DoIT is making significant changes to our Helpdesk and establishing a student-focused unit named the Technology Support Center adjacent to the RLC.
This is one of the most exciting and important initiatives for students that has occurred on campus. So, to support the RLC, DoIT will be making the following changes.
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