| Update:
Spring 2003 UMBC Bb User Surveys Results Available (pdf format)
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Faculty
(44 responses) |
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UMBC
Blackboard Usability Study
In conjunction
with a graduate
research class at the University of Baltimore, the Office of
Information Technology conducted a usability study of UMBC's
Blackboard course management system during the Spring 2002 semester.
Initial efforts consisted of 45-60 minute observation sessions to
see how students and faculty use Blackboard to complete their "work."
Based on these sessions, volunteers were then asked to complete
specific tasks designed to test Blackboard's "usability"
(i.e., functionality). Results of the study and a description of
this "User Centered Design" process are described
in the following:
Note: If you would
like to comment on this study, a discussion forum has been set up
in the UMBC Blackboard
Users Group "Community" site inside Blackboard. If
you are already a member of the Blackboard Users Group, you may
login by clicking here
(requires UMBC userid & password). |
