UMBC logo

Instructional Technology & New Media

Help

OIT Wiki

SELF HELP WIKI

The Office of Information Technology (OIT) has recently adopted a "wiki" for all of its user documentation and help sheets. Over time, the goal is to have users participate in developing and maintaining a knowledgebase of articles similar to ones at Indiana and Virginia Tech universities. Since a wiki is a collaborative web site anyone can edit--with an all important "history" function that can revert back to any previous version--this makes for an ideal IT help site because the more users (and eyeballs) that are looking at content they can change, the more current it is likely to be.

SCHEDULED WORKSHOPS

OIT Training 
Workshops

OIT annually offers more than 250 free, IT-related workshops to more than 1,000 users covering such topics as Blackboard, Peoplesoft, blogs, wikis, Wimba, and hybrid teaching & learning. With the Faculty Development Center (FDC), we also co-sponsor special Teaching, Learning and Technology (TLT) "Brown Bag" workshops designed to shine light on innovations by UMBC students, faculty and staff--complete with an online video archive. In addition, we partner with Human Resources, the Library, and other groups to maintain a list of scheduled workshops (www.umbc.edu/training") with free online registration. We also provide custom training workshops to groups of four or more people. To request custom training workshops and/or times for your group, send email to training@umbc.edu.

Note: UMBC Training Centers can also supplement OIT's free workshops with affordable, more extensive, half-day and day-long workshops.

CONSULTS & OFFICE VISITS

OIT staff are available to consult with individual faculty, staff and departments on a variety of topics related to effective uses of technologies to improve teaching, learning or office productivity.

Office visits are personalized training sessions for one or two people, usually provided in faculty or staff offices by trained student assistants or professional consultants. Office visit topics vary as needed to meet faculty or staff needs for convenient, personalized training. Faculty and staff interested in training for more than two people in their department can consult the list of scheduled workshops or send email to training@umbc.edu to request a workshop.

Reporting

When you meet with OIT for a consultation or an office visit, the content of your discussions with us is confidential. We do include the meeting or appointment in our contact counts, and in various reports we create yearly about OIT work by department.

SkillSoft

SKILLSOFT

Through a partnership with Human Resources, OIT supports SkillSoft self-paced, online training modules that are available to all UMBC faculty & staff. You can brush up on the basics of Microsoft Word/Excel/Access, enhance your customer service skills, or increase your knowledge in other areas such as management/supervisory skills, interviewing techniques, HR regulations, accounting, project planning, sales, marketing, and many IT specific courses.