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Instructional Technology & New Media
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Help
The Office of Information Technology (OIT) has recently adopted a "wiki" for all of its user documentation and help sheets. Over
time, the goal is to have users participate in developing and maintaining a knowledgebase of articles similar to ones at Indiana
and Virginia Tech universities. Since a wiki is a collaborative web site anyone can
edit--with an all important "history"
function that can revert back to any previous version--this makes for an
ideal IT help site because the more users (and eyeballs) that are looking
at content they can change, the more current it is likely to be. 
OIT annually offers more than 250 free, IT-related workshops to more than 1,000 users covering such topics as Blackboard, Peoplesoft, blogs, wikis, Wimba, and hybrid teaching & learning. With the Faculty Development Center (FDC), we also co-sponsor special Teaching, Learning and Technology (TLT) "Brown Bag" workshops designed to shine light on innovations by UMBC students, faculty and staff--complete with an online video archive. In addition, we partner with Human Resources, the Library, and other groups to maintain a list of scheduled workshops (www.umbc.edu/training") with free online registration. We also provide custom training workshops to groups of four or more people. To request custom training workshops and/or times for your group, send email to training@umbc.edu. Note: UMBC
Training Centers can also supplement OIT's free workshops with affordable, more extensive, half-day and day-long workshops.
CONSULTS & OFFICE VISITS OIT staff are available to consult with individual faculty, staff and departments on a variety of topics related to effective uses of technologies to improve teaching, learning or office productivity. Office visits are personalized training sessions for one or two people, usually provided in faculty or staff offices by trained student assistants or professional consultants. Office visit topics vary as needed to meet faculty or staff needs for convenient, personalized training. Faculty and staff interested in training for more than two people in their department can consult the list of scheduled workshops or send email to training@umbc.edu to request a workshop. Reporting
When you meet with OIT for a consultation or an office visit, the content of your discussions with us is confidential. We do include
the meeting or appointment in our contact counts, and in various reports we create yearly about OIT work by department.
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