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2010

Monthly Overall Calls Tickets Portal Visits KB Views (Articles) KB User Ratings (Count)
January 341 266 755 1,766 (167) 25% (1) Helpful | 75% (3) Not Helpful
February 299 240 2,499 2,261 (205) 75% (3) Helpful | 25% (1) Not Helpful
March 138 107 416 1,969 (430) 53% (81) Helpful | 47% (72) Not Helpful
April 209 144 345 1,162 (120) 0
May 245 202 441 1,358 (160) 94% (17) Helpful | 6% (1) Not Helpful

2009