May 25, 2012
Blackboard Down for Maintenance 10 pm Fri. 5/25 - 1 am Sat. 5/26
The UMBC Blackboard server will be down during the regularly scheduled maintenance window from 10 pm Friday, May 25 to 1 am Saturday, May 26.
We appreciate your patience and apologize for any inconveniences that this down time may cause.
Posted by readel at 9:09 AM | TrackBack (0)
May 23, 2012
Dell Virtual Desktop Environment (VDE) Pilot Program Launched
The Dell Virtual Desktop Environment (VDE) pilot program has been launched by DoIT.
Two videos have been created showing how to connect to the environment for the first time. Please keep in mind that this is still a pilot so there will be some hiccups but that is where we need your help. It seems to work best using Safari (Mac) and IE or Firefox (PC) although recently Chrome has been working, too.
To access the system you simply visit virtual.umbc.edu using one of the recommended web browsers.
Need Help?
During the pilot phase of this solution you can send an email to vde@umbc.edu This will create a ticket and assign it directly to our internal VDE queue in RT.
"How To" Videos:
PC - http://youtu.be/1j7-CFyW3cY?hd=1
Mac - http://youtu.be/EKWpDUj7rb8?hd=1
iPad -
Requirements:
iPad: Needs to be running IOS version 5.1 or later
Citrix Receiver: Need to be using 5.5.3 or later
You can download the Citrix receiver from the App Store. Use the keyword search "Citrix Receiver" to make finding it easier.
Once the Citrix receiver app is installed you login to the VDE environment just like you normally would using the Safari browser. When you connect to your machine it will ask if you want to connect using the "Citrix Receiver". Choose Citrix and it should work from there.
Posted by jamie at 9:01 AM | TrackBack (0)
April 30, 2012
UMBC Blackboard Update: SU2012
UMBC Blackboard update is provided by the Division of Information Technology for students, faculty and staff using Blackboard at UMBC. If you have questions or need help, please consult the Blackboard Help tab inside Blackboard or directly at www.umbc.edu/blackboard/help. You can also contact the Technology Support Center (formerly the Help Desk) at 410.455.3838 or submit an RT (Request Tracker) ticket via the myUMBC Help menu or directly at http://rt.umbc.edu.
HEADLINES
1. SU2012 Bb Course Shells Created on April 16
2. SU2012 Blackboard Drop-in Schedule
3. Hybrid Teaching and Learning Resources Lunch & Learn on May 7
4. Hybrid Course Redesign Workshop on June 8
5. Bb Collaborate Training Webinar Links Now Available
6. FA2012 Lab & Lecture Hall Software Request Deadline is May 1
7. FYI: Turning Technologies Overview of Product Enhancements - Lunch & Learn May 9
8. All Students Required to Create Account Security Questions by May 22
Posted by readel at 1:23 PM | TrackBack (0)
Bb Collaborate Training Webinar Links Now Available
Blackboard Collaborate is the web-based conferencing system that DoIT staff installed on the UMBC Bb servers in December, 2011. It allows faculty to incorporate live, multi-way audio and video, a basic whiteboard with mark-up, application and desktop sharing and other tools for interactivity. It can also be used asynchronously; faculty can narrate a lecture presentation (including Power Point slides), save the recording, and make it available for students to access via Blackboard.
Recently Blackboard Collaborate, Inc. provided 4 two-hour training sessions to staff from DoIT, the AOK Library, and CPS. These sessions were recorded and are now available for anyone to view. The first session is an overview of the basic features of Bb Collaborate. The second session includes advanced features appropriate for faculty interested in running synchronous online sessions with their students. The third session covers the use of the software packages Plan! and Publish! Plan! allows faculty to prepare complex Collaborate sessions with many features (such as slides, interactive white board exercises, and quizzes) ahead of time. Publish! is a tool that allows you to download a recorded presentation in several formats including as an .mp4 video file. The final session focuses on the integration of all of the previously covered features. Links to these sessions are below:
1. Bb Collaborate Essentials
2. Bb Collaborate Beyond the Basics
3. Bb Collaborate Plan! & Publish!
4. Putting it all together
First time Bb Collaborate Users are encouraged to go to the First Time User support page first, to ensure that the computer is equipped appropriately. Bb Collaborate also offers an On Demand Learning Center with many training resources.
Posted by readel at 12:47 PM | TrackBack (0)
SU2012 Bb Course Shells Created on 4/16
Bb course shells for SU 2012 were created on April 16, and will continue to be updated daily. Bb shells are available for all courses (designated as lecture, lab, or discussion) listed in the UMBC Schedule of Classes (SOC), provided that there was an instructor of record listed. The addition of new course sections and instructors will result in new Bb shells being automatically generated each morning. Student enrollment in Bb will continue to mirror the official registration in SA, and will update hourly.
If you are an instructor, and your name is not associated with the course you are teaching in the SOC, please see your departmental scheduling coordinator to get that issue resolved.
Additionally in situations where one instructor is teaching multiple sections of the same course, by default all sections will be combined into one Bb course shell. If you want to have separate shells for different sections, or if you need a shell for for a research or independent study course, please submit a new course request or submit an RT ticket with your request.
As a reminder, all Bb course shells are initially unavailable to students until the instructor makes it available.
Posted by readel at 11:39 AM | TrackBack (0)