Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT. Those
departments tracking their own tickets
are not included.
Tickets Created Between 04/01/2008 to 04/30/2008
tkacik Legal Affairs Total No. of Tickets: 78
afinn OIT Business Systems Total No. of Tickets: 59
stjones Library Total No. of Tickets: 20
dpecor1 Office of Emerg Health Servs Total No. of Tickets: 18
rsanders Human Resources Total No. of Tickets: 18
kblank OIT Business Systems Total No. of Tickets: 17
dsylva OIT Business Systems Total No. of Tickets: 16
stevenh1 DPET Marketing Total No. of Tickets: 13
siemer Financial Acctg & Reporting Total No. of Tickets: 11
mattmo1 Registrar Total No. of Tickets: 10

Total of Top 10 Users:

260

Total Tickets Submitted:
1,033