Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT. Those
departments tracking their own tickets
are not included.
Tickets Created Between 12/01/2008 to 12/31/2008
tkacik Legal Affairs Total No. of Tickets: 82
kirby OIT Business Systems Total No. of Tickets: 69
afinn OIT Business Systems Total No. of Tickets: 43
souder Instructional Technol Total No. of Tickets: 35
dsylva OIT Business Systems Total No. of Tickets: 19
rachrach Graduate School Admin Total No. of Tickets: 16
gregw Instructional Systems Design Total No. of Tickets: 11
siemer Office of the Bursar (NEW) Total No. of Tickets: 11
caretti Ofc of Enrollment Managemen Total No. of Tickets: 11
kjoseph OIT Business Systems Total No. of Tickets: 10

Total of Top 10 Users:

307

Total Tickets Submitted:
989