Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT. Those
departments tracking their own tickets
are not included.
Tickets Created Between 01/01/2009 to 01/31/2009
tkacik Legal Affairs Total No. of Tickets: 81
kirby OIT Business Systems Total No. of Tickets: 73
afinn OIT Business Systems Total No. of Tickets: 52
dsylva OIT Business Systems Total No. of Tickets: 32
souder Instructional Technol Total No. of Tickets: 27
burdusi Financial Aid Total No. of Tickets: 21
kleser1 Graduate School Admin Total No. of Tickets: 17
foelster OIT Business Systems Total No. of Tickets: 16
dekeeton Financial Acctg & Reporting Total No. of Tickets: 16
kjoseph OIT Business Systems Total No. of Tickets: 14

Total of Top 10 Users:

349

Total Tickets Submitted:
1,335