| Top 10 Users Requesting Service with # of Tickets |
Those departments tracking their own
tickets are not included.
Total of Top 10 Users:
1,680
Total Tickets Submitted:
|
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| *All tickets are resolved by OIT.
Those departments tracking their own tickets are not included. |
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| Tickets Created Between | 01/01/2004 | to | 12/31/2004 | ||||||||||||||||||||||||
| slong | Applications | Total No. of Tickets: | 250 | ||||||||||||||||||||||||
| dvelli1 | SA PeopleSoft IT Support | Total No. of Tickets: | 226 | ||||||||||||||||||||||||
| mcnamara | Human Resources | Total No. of Tickets: | 194 | ||||||||||||||||||||||||
| stevenh1 | DPET Admin Exp | Total No. of Tickets: | 189 | ||||||||||||||||||||||||
| rpreston | General Accounting | Total No. of Tickets: | 177 | ||||||||||||||||||||||||
| rsanders | Human Resources | Total No. of Tickets: | 143 | ||||||||||||||||||||||||
| stjones | Library | Total No. of Tickets: | 135 | ||||||||||||||||||||||||
| weller | SA PeopleSoft IT Support | Total No. of Tickets: | 124 | ||||||||||||||||||||||||
| mglasser | Institutional Research | Total No. of Tickets: | 124 | ||||||||||||||||||||||||
| lrand | Applications | Total No. of Tickets: | 118 | ||||||||||||||||||||||||
Total of Top 10 Users: |
1,680 |
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Total Tickets Submitted: |
15,610 |
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