Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 04/01/2005 to 04/30/2005
dvelli1 SA PeopleSoft IT Support Total No. of Tickets: 38
rpreston General Accounting Total No. of Tickets: 23
haddaway Applications Total No. of Tickets: 23
stephen Applications Total No. of Tickets: 19
kblank Applications Total No. of Tickets: 18
mcspads1 Residential Life Total No. of Tickets: 16
rsanders Human Resources Total No. of Tickets: 15
stevenh1 DPET Marketing Total No. of Tickets: 15
lrand Applications Total No. of Tickets: 14
stjones Library Total No. of Tickets: 14

Total of Top 10 Users:

195

Total Tickets Submitted:
1,205