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Helpdesk: ECS 020 / 410-455-3838 / Email: helpdesk@umbc.edu
  Infrastructure and Support Services: Monthly Reports


AFS Stats (in PDF format)

Antivirus

Internet 1

Internet 2

Lab Usage

Modem Stats

Novell

OIT Survey

Resnet

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Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT. Those
departments tracking their own tickets

are not included.
Tickets Created Between 12/01/2003 to 12/31/2003
weller FS Operations Total No. of Tickets: 18
ha2 Admissions Total No. of Tickets: 18
rpreston General Accounting Total No. of Tickets: 15
brianb CSEE - Instruction Total No. of Tickets: 11
siemer FS Administration Total No. of Tickets: 11
moulden General Accounting Total No. of Tickets: 11
scruggs Student Accounts Receivable Total No. of Tickets: 8
bunche FS Administration Total No. of Tickets: 8
dvelli1 FS Administration Total No. of Tickets: 7
rsanders Human Resources Total No. of Tickets: 7

Total of Top 10 Users:

114

Total Tickets Submitted:
914
 
 
 

 

 

 

Office of Information Technology • Main Office: ECS 125 • Phone: 410-455-3838 • Email: oit@umbc.edu