Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 12/01/2004 to 12/31/2004
dvelli1 SA PeopleSoft IT Support Total No. of Tickets: 18
gleason Legal Affairs Total No. of Tickets: 17
slong Applications Total No. of Tickets: 17
stevenh1 DPET Marketing Total No. of Tickets: 17
dharley Applications Total No. of Tickets: 14
dsylva Applications Total No. of Tickets: 12
lrand Applications Total No. of Tickets: 12
fusselba Office of Procurement Total No. of Tickets: 9
weller SA PeopleSoft IT Support Total No. of Tickets: 8
sause Computer Sci Elec Engineeri Total No. of Tickets: 8

Total of Top 10 Users:

132

Total Tickets Submitted:
772