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Helpdesk: ECS 020 / 410-455-3838 / Email: helpdesk@umbc.edu
  Infrastructure and Support Services: Monthly Reports


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Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 02/01/2004 to 02/29/2004
myers Applications Total No. of Tickets: 30
slong Applications Total No. of Tickets: 28
rpreston General Accounting Total No. of Tickets: 27
dvelli1 FS Administration Total No. of Tickets: 21
weller FS Operations Total No. of Tickets: 17
kahn Ofc of Enrollment Managemen Total No. of Tickets: 16
stevenh1 DPET Admin Exp Total No. of Tickets: 16
jglove1 DPET Admin Affairs Total No. of Tickets: 12
rosti Applications Total No. of Tickets: 12
marmstro Sociology Dept Total No. of Tickets: 12

Total of Top 10 Users:

191

Total Tickets Submitted:
1,610
 
 
 

 

 

 

Office of Information Technology • Main Office: ECS 125 • Phone: 410-455-3838 • Email: oit@umbc.edu