Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 02/01/2005 to 02/28/2005
stevenh1 DPET Marketing Total No. of Tickets: 25
jpatna1 Applications Total No. of Tickets: 22
stjones Library Total No. of Tickets: 21
gleason Legal Affairs Total No. of Tickets: 20
bcarter Ofc of Sponsored Programs Total No. of Tickets: 19
dvelli1 SA PeopleSoft IT Support Total No. of Tickets: 18
kahn Ofc of Enrollment Managemen Total No. of Tickets: 17
stephen Applications Total No. of Tickets: 15
mglasser Institutional Research Total No. of Tickets: 14
mathomas Economics Dept Total No. of Tickets: 13

Total of Top 10 Users:

184

Total Tickets Submitted:
1,340