Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 01/01/2005 to 01/31/2005
mcnamara Human Resources Total No. of Tickets: 24
weller SA PeopleSoft IT Support Total No. of Tickets: 23
dharley Applications Total No. of Tickets: 21
dsylva Applications Total No. of Tickets: 20
slong Applications Total No. of Tickets: 18
putro Applications Total No. of Tickets: 17
kahn Ofc of Enrollment Managemen Total No. of Tickets: 17
dvelli1 SA PeopleSoft IT Support Total No. of Tickets: 13
psimon Applications Total No. of Tickets: 13
emurian IS Department Total No. of Tickets: 12

Total of Top 10 Users:

178

Total Tickets Submitted:
1,265