Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 06/01/2004 to 06/30/2004
dvelli1 FS PeopleSoft IT Support Total No. of Tickets: 36
mglasser Institutional Research Total No. of Tickets: 30
slong Applications Total No. of Tickets: 26
rpreston General Accounting Total No. of Tickets: 23
rsanders Human Resources Total No. of Tickets: 17
kirby Applications Total No. of Tickets: 16
lrand Applications Total No. of Tickets: 15
fritz New Media Total No. of Tickets: 14
stjones Library Total No. of Tickets: 13
stevenh1 DPET Admin Exp Total No. of Tickets: 13

Total of Top 10 Users:

203

Total Tickets Submitted:
1,345