Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 03/01/2005 to 03/31/2005
rsanders Human Resources Total No. of Tickets: 26
stephen Applications Total No. of Tickets: 20
dvelli1 SA PeopleSoft IT Support Total No. of Tickets: 17
kahn Ofc of Enrollment Managemen Total No. of Tickets: 16
slong Applications Total No. of Tickets: 13
stevenh1 DPET Marketing Total No. of Tickets: 13
ejones Summer Programs Total No. of Tickets: 11
gleason Legal Affairs Total No. of Tickets: 11
mglasser Institutional Research Total No. of Tickets: 11
haddaway Applications Total No. of Tickets: 11

Total of Top 10 Users:

149

Total Tickets Submitted:
1,066