Top 10 Users Requesting Service with # of Tickets
*All tickets are resolved by OIT.
Those departments tracking their own
tickets are not included.
Tickets Created Between 10/01/2004 to 10/31/2004
musick Institutional Research Total No. of Tickets: 25
mcnamara Human Resources Total No. of Tickets: 20
mglasser Institutional Research Total No. of Tickets: 19
kahn Ofc of Enrollment Managemen Total No. of Tickets: 18
slong Applications Total No. of Tickets: 17
dsylva Applications Total No. of Tickets: 15
dvelli1 SA PeopleSoft IT Support Total No. of Tickets: 14
stevenh1 DPET Marketing Total No. of Tickets: 13
fusselba Office of Procurement Total No. of Tickets: 12
bickel Intensive English Total No. of Tickets: 12

Total of Top 10 Users:

165

Total Tickets Submitted:
1,167