The Director of On-Line News and Information Services is responsible for all press briefings. The office is responsible for all written updates to the press. In addition to media relations during a crisis, the Director will assist the CMT with the following:

• Will notify the President, Provost and General Counsel
• Serves as the primary University spokesperson;
• Respond to all media inquiries and coordinate all media activity;
• Prepare/authorize the information to be released to the media/University community in consultation with appropriate University personnel and the Chief of Police;
• Arrange/authorize media interviews with the Chief of Police other administrators, and external officials, as appropriate;
• Press briefings should be held at a location away from the crisis scene, if possible, and the CRCC.
• In most cases all written press releases should be cleared through the University’s General Counsel.
• For prolonged situations, progress briefings should be used.
• For situations involving use of emergency personnel and police organizations from outside the University, all press releases should be coordinated with the organization providing the outside assistance.
• Serve as the University’s liaison for media issues with all involved external agencies (e.g., allied law enforcement agencies, Medical Examiner’s Office, etc.)

• Notify other Student Affairs Division administrators/departments as appropriate;
• Notify the Registrar and appropriate faculty to update institutional records;
• Notify appropriate faculty if the incident will affect class attendance of any involved student(s)
• Notify the Office of Campus Ministries (who can provide pastoral support to victims/others affected);
• Assist in the arrangements for transportation to any deceased’s funeral service as well as the arrangements for any on-campus memorial service.
• Decide how the family of any victimized or deceased student is to be notified and by whom (dependent upon distances involved, this should preferably be done in person; the police will be available to assist);
• Provide the family with the name and telephone number of an institutional contact person whom they might call upon for assistance at any hour;
• Ensure that any questions posed by the family are answered or that someone calls them back with necessary information;
• Obtain details regarding the family’s intentions to come to campus and, if applicable, their wishes regarding the removal of the deceased’s belongings (if the death occurred in residence);
• Assign a personal representative/escort for the family while they are on campus; assist in the preparation of information to be released to the media/University community (in collaboration with the Director of News and Online Information and Chief of Police);

• The Director of University Health Services will serve as the Division of Student Affairs incident response coordinator;
• Coordinate the support needed by victims or other individuals or groups affected by the incident,
• Inclusive of arrangements for both individual and group treatments and interventions;
• Will notify the appropriate personnel from the Health Center and arrange for any necessary assistance from University Health Services.
• Will notify Baltimore County Public Health Department in the event of suspected or diagnosed disease.

• The Director of Residence Life will inform the residential life professional and student staff for rumor control;
• Assess the need for support, particularly within the residence facility involved, and convey this needs assessment to the Director of the Counseling Center;
• Direct the further dissemination of information (which has been authorized for release by the Director of University Relations/Chief of Police) to the general residence community;
• Direct alternative housing arrangements as necessary/appropriate;
• Make arrangements, once the area has been released by police, for the removal of a deceased person's belongings (dependent upon the wishes of the deceased’s family and as directed by the Vice President for Student Affairs);
• Ensure that housing records and files are adjusted as necessary.

• The Vice President for Administrative Affairs will brief the President.
• Determine if additional support is required from any department within the Administration & Finance or the University
• Direct the appropriate reconciliation of any financial matters including any student(s) affected by the incident.