Psychological Sense of Community:
Theory of McMillan &
Chavis (1986)
In 1974, psychologist Samuel Sarason's seminal book introduced the
concept of "psychological sense of community," and proposed that it become the
conceptual center for the psychology of community, asserting that psychological
sense of community "is one of the major bases for self-definition" (p. 157).
Quite a few studies have followed, and in addition to some treatment that has
been characterized as fuzzy and atheoretical (cf., Pretty, 1990), some
impressive theoretical and empirical development has emerged around this
concept, which by 1986 had come to be regarded as a central overarching value
for Community Psychology (Sarason, 1986; Chavis & Pretty, 1999).
Among theories of Psychological Sense of Community, McMillan & Chavis's (1986) is by far the most influential, and is the starting point for most of the recent research on psychological sense of community.
In their discussions of the construct of Psychological Sense of Community, McMillan & Chavis (1986) prefer the abbreviated label "Sense of Community," and provide the following one-sentence definition: "Sense of Community is a feeling that members have of belonging, a feeling that members matter to one another and to the group, and a shared faith that members' needs will be met through their commitment to be together."
McMillan & Chavis (1986) propose that Sense of Community is composed of four elements.
Four Elements of Sense of Community
1. Membership
The first aspect of Sense of Community is membership in that community.
Reviewing relevant literature on particular dimensions of membership, McMillan
& Chavis identified five attributes:
"Boundaries" are marked by such things as language, dress, and ritual,
indicating who belongs and who does not. Especially in groups that have
boundaries that are less than clearly obvious, deviants or outsiders may be held
in lower regard or even denounced or punished. The authors acknowledge that
"boundaries" is the most troublesome feature of the "membership" portion of the
definition, but point out that "While much sympathetic interest in and research
on the deviant have been generated, group members' legitimate needs for
boundaries to protect their intimate social connections have often been
overlooked" (p. 9).
The other four attributes of membership are "emotional safety" (or, more
broadly, security; willingness to reveal how one really feels), "a sense of
belonging and identification" (expectation or faith that I will belong, and
acceptance by the community), "personal investment" (cf., cognitive dissonance
theorists), and "a common symbol system." Regarding this fifth attribute, the
authors quote Nisbet & Perrin, asserting that:
The authors then go on to cite examples in the literature of various
important functions that symbols perform at a number of social levels. At the
level of the neighborhood, for example, symbols might be found in its name, a
landmark, a logo, or in architectural style; the integrative role of national
symbols is mentioned, such as the flag, holidays, a national language; citing
Jung (1912), the authors even offer basic archetypes as symbols uniting
humankind. Groups use symbols such as rituals, ceremonies, rites of passage,
forms of speech, and dress to indicate boundaries of who is or is not a member.
In 1996, McMillan updated and expanded what he had written in 1986, and with
regard to membership, placed greater emphasis on the "spirit" of community
deriving from "the spark of friendship" (p. 315).
McMillan & Chavis (1986) point out that influence in a community is
bidirectional: members of a group must feel empowered to have influence over
what a group does (otherwise they would not be motivated to participate), and
group cohesiveness depends upon the group having some influence over its
members. The authors cite several studies that suggest that these two apparently
contradictory forces can be at work simultaneously, and assert that:
The authors refer to a review by Lott & Lott (1965) in which the major
finding was a positive correlation between group cohesiveness and pressure to
conform. On the other hand, the authors also discuss the "consensual validation"
research, which "demonstrates that the force toward uniformity is transactional
-- that it comes from the person as well as from the group" (McMillan &
Chavis, 1986, p. 11), providing members with reassurances that they are
experiencing things similarly to other group members.
In 1996, McMillan discusses this element primarily from the standpoint of
"trust," pointing out that it is the salient ingredient in influence (p. 318).
He also summarizes the earlier (1986) discussion of the role of power and
influence within a community in a single sentence: "This process [of
bidirectional influence] occurs all at the same time because order, authority,
and justice create the atmosphere for the exchange of power" (1996, p. 319).
McMillan & Chavis employ the word "needs" here (as is commonly used among
psychologists, though perhaps somewhat inaccurately) to mean more than survival
and other needs as such, but to include also that which is desired and valued.
Members of groups are seen as being rewarded in various ways for their
participation, which Rappaport (1977) calls person-environment fit. Cited
research indicates that this would include the status of being a member, as well
as the benefits that might acrue from the competence of other members. "Shared
values" is discussed as a concept that can give direction to the issue of which
"needs" beyond survival will be pursued.
Sarason (1974, p. 157) originally conceived nearly this same construct as "an
acknowledged interdependence with others, a willingness to maintain this
interdependence by giving to or doing for others what one expects from them."
McMillan's 1996 update cites several studies showing that perceived
similarity to others and homogeneity contribute to group interaction and
cohesion, and McMillan confessed that he had become convinced he should give
greater weight to the "search for similarities" as an "essential dynamic" of
community development (p. 320-321). He also recharacterized this element as
"creating an economy of social trade" (p. 322).
McMillan & Chavis's summary statement on shared emotional connection
includes the assertion that "it seems to be the definitive element for true
community" (1986, p. 14). They mention the role of shared history (participation
in or at least identification with it). In 1996 (p. 322) McMillan adds that
"shared history becomes the community's story symbolized in art" (in a
very broad sense). McMillan & Chavis (1986) list seven important features of
shared emotional connection, citing relevant research for each.
After defining the four elements in detail, McMillan & Chavis (1986) go
on to discuss the dynamics within and between the elements. Some of the
discussion of dynamics within the elements is similar enough to definitional
points raised above that it does not seem necessary to go into furthur detail
here except to mention two points. With regard to the first element of Sense of
Community (membership), the authors argue that the five attributes of membership
(boundaries, emotional safety, sense of belonging and identification, personal
investment, common symbol system; see above)
fit together in a "circular, self-reinforcing way, with all conditions having
both causes and effects" (p. 15), giving examples of causal and reinforcing
influences among the attributes.
The dynamics within shared emotional connection are summarized by the
following "heuristic" formulae proposed by the authors (p. 15):
Formula 1: Shared emotional connection = contact + high-quality interaction
Formula 2: High-quality interaction = (events with successful closure -
ambiguity) x (event valence x sharedness of the event) + amount of honor given
to members - amount of humiliation.
Dynamics between the elements are illustrated by the authors primarily
through examples, as it is "difficult to describe [their] interworkings...in the
abstract" (p. 16). The first example presented is in a university setting:
In their conclusion section, McMillan & Chavis suggest ways in which a
well-defined, empirically validated understanding of Sense of Community might
help creators and planners of programs of various kinds, including the positive
impact of a high-quality community on processes that might normally unfold in a
one-on-one context or in a context where the community dimension is largely
ignored.
The preceding is an excerpt from the literature review chapter of a
dissertation by Stephen Wright, department of Human Development, University of
Maryland, College Park. Permission to reproduce is granted for non-commercial
purposes if this paragraph remains intact.
The most widely used and broadly validated measure of Psychological Sense of
Community is the Sense of Community Index (SCI) instrument designed by Chavis,
Hogge, McMillan, & Wandersman, developed concurrently with the theory
summarized above and published at the same time (1986).
Chavis, D.M., Hogge, J.H., McMillan, D.W., & Wandersman, A. (1986). Sense
of community through Brunswick's lens: A first look. Journal of Community
Psychology, 14(1), 24-40.
Chavis, D.M., & Pretty, G. (1999). Sense of community: Advances in
measurement and application. Journal of Community Psychology, 27(6),
635-642.
Jung, C.G. (1912). The psychology of the unconscious. Leipzig, Germany: Franz
Deutiche. (hardcover)
Lott, A.J. & Lott, B.E. (1965). Group cohesiveness as interpersonal
attraction: A review of relationships with antecedent and variables.
Psychological Bulletin, 64, 259-309.
McMillan, D.W. (1996). Sense of community. Journal of Community
Psychology, 24(4), 315-325.
McMillan, D.W., & Chavis, D.M. (1986). Sense of community: A definition
and theory. American Journal of Community Psychology, 14(1), 6-23.
Nisbet, R. & Perrin, R.G. (1977). The Social Bond. New York:
Knopf. (Out of print. See The Quest for Community.)
Pretty, G. (1990). Relating psychological sense of community to social
climate characteristics. Journal of Community Psychology, 18, 60-65.
Rappaport, J. (1977). Community Psychology: Values, research, and
action. New York: Rhinehart and Winston. (Out of print. See Handbook of Community Psychology.)
Sarason, S.B. (1974). The psychological sense of community: Prospects for
a community psychology. San Francisco: Jossey-Bass. (Out of print. See American Psychology and Schools.)
Sarason, S.B. (1986). Commentary: The emergence of a conceptual center.
Journal of Community Psychology, 14, 405-407.
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a. Boundaries
b. Emotional safety
c. A sense of belonging and
identification
d. Personal investment
e. A common symbol system Understanding common symbol systems is a prerequisite to
understanding community. "The symbol is to the social world what the cell is
to the biotic world and the atom to the physical world.... The symbol is the
beginning of the social world as we know it" (Nisbet & Perrin, 1977, p.
47).
2. Influence
People who acknowledge that others' needs, values, and opinions
matter to them are often the most influential group members, while those who
always push to influence, try to dominate others, and ignore the wishes and
opinions of others are often the least powerful members (p. 11).
3. Integration and fulfillment of needs
4. Shared emotional connection
a. Contact hypothesis. Greater personal interaction increases the
likelihood that people will become close.
b. Quality of interaction.
c. Closure to events. Ambiguous interaction and unresolved tasks inhibit
group cohesiveness.
d. Shared valent event hypothesis. Increased
importance of a shared event (i.e., a crises) facilitates a group bond.
e.
Investment. Beyond boundary maintenance and cognitive dissonance, the
community becomes more important to someone who has given more time and energy
to it.
f. Effect of honor and humiliation on community members. Someone
who has been rewarded in front of a community feels more attracted to that
community, and if humiliated feels less attraction.
g. Spiritual bond. The
authors admit that this quality is difficult to describe, but maintain that it
is "present to some degree in all communities" (p. 14), and give the example
of the concept of "soul" in the formation of a national black community in the
U.S.
Dynamics Within and Between the Elements
Someone puts an announcement on the dormitory bulletin board about
the formation of an intramural dormitory basketball team. People attend the
organizational meeting as strangers out of their individual needs (integration
and fulfillment of needs). The team is bound by place of residence (membership
boundaries are set) and spends time together in practice (the contact
hypothesis). They play a game and win (successful shared valent event). While
playing, members exert energy on behalf of the team (personal investment in
the group). As the team continues to win, team members become recognized and
congratulated (gaining honor and status for being members). Someone suggests
that they all buy matching shirts and shoes (common symbols) and they do so
(influence) (p. 16).
References
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