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About Residential Life

Residential Life Department
Residential Life (RL) is responsible for operating and maintaining the residential facilities as well as coordinating programs and services for approximately 3,900 students who live on campus. UMBC’s Residential Life program not only provides living environments which are clean, secure, and convenient to classes, but also provides you with growth and development opportunities.

Residential Life Main Office
Residential Life’s main office is located in Erickson Hall near the library at the bottom of Walker Avenue. The office is open Monday to Friday from 8:30 AM - 4:30 PM to serve you.  Contact us at

Residential Facilities
The Residential Facilities staff (x5-3948) are responsible for the construction, maintenance, housekeeping, and renovation of the residential facilities and grounds. Staff in this area can assist you with questions about:
maintenance requests and repairs;

  • apartment utility bills;
  • key and access security issues;
  • damage and cleaning billing;
  • cable television service;
  • telephone service;
  • other concerns about buildings or grounds;
  • safety and security issues;
  • housekeeping issues and Physical Plant procedures; and
  • recycling;
  • pest control.

Residential Operations
The Residential Operations staff (x5-8832) manage the Housing Application and Housing License processes, room assignments, billing for room fees, and maintain resident files. The Residential Operations staff also coordinate the Housing Selection process each spring for residents who wish to renew their housing for the next academic year. Staff in this area can assist you with questions about:

  • housing offers and assignments;
  • deposits and billing;
  • summer, temporary and transitional housing; and,
  • special interest housing.

Residential Education
The Residential Education staff (x5-3932) facilitate programs and activities intended to enhance the academic mission of UMBC.  This area is also responsible for responding to students’ concerns regarding violations of their rights as residents (see Your Rights as a Resident), reviewing all violations of RL or University policy, and acting as Residential Life's liaison with the Director of Student Judicial Programs. Staff in Residential Education are responsible for:

  • providing social and community building opportunities;
  • providing leadership development opportunities;
  • providing personal, social and academic development activities;
  • responding to student and community concerns regarding students and their guests' misconduct;
  • interventions for student behavior concerns; and
  • conflict mediation.

The mission of the Residential Life Office is to provide facilities, services, and programs that support the academic mission of the institution and enhance the quality of life for students that live on campus. Residential Life staff foster the personal, social, academic, and leadership development of resident students and prepare them to be active and responsible citizens within the UMBC community and beyond. We seek to accomplish this mission by:

  • providing clean, comfortable, safe, accessible, and functional facilities;
  • providing caring, high quality, and prompt delivery of service;
  • being purposeful in our involvement, development, and empowerment of all students and staff; and
  • promoting education for all students and being purposeful and intentional in departmental decisions,services, programs, and facilities in order to foster a community where the diversity of all members of the community is respected.

Community Living Principles
When you chose to become part of the UMBC community, you chose to take advantage of a great opportunity! By choosing to live on campus, you will benefit by learning things about yourself and others that might not have been discovered elsewhere. With your choice comes a responsibility: to live your life in a way that helps everyone get the most out of their experience. We believe that living successfully on campus requires everyone to understand and act from a set of community living principles that shows respect for that responsibility. You are expected to:

Create a Just and Supportive Community
We are a community committed to civic responsibility. Become the kind of community member that people can count on to keep individuals and the community safe. Contribute to the development of a healthy community by considering the balance between your rights and responsibilities. Demonstrate integrity. Become the kind of community member that people can count on to fulfill promises and agreements, abide by the rules and expectations of living on campus, help those in need, and hold others accountable for their actions.

Seek to Understand and Honor Others
We all have different experiences, needs, and hopes for our time at UMBC and the future. These differences create opportunities for learning and for conflict, and we are a community committed to making an effort to see things from others’ points of view and make the most of our relationships. Be a community member who honors other’s identities and experiences. 

Foster a Community of Learning
We are a community committed to learning in and out of the classroom. Learning is collaborative. Be the kind of community member who builds relationships celebrates the success of others, and assists others in their learning. Being a community member means that just as you will benefit by having the help of others when you need something, there will be times when others need you to pitch in.

Engage in the UMBC Experience
We are a community committed to co-creating our experiences. It is our choices to actively participate that show who we are, in addition to our academic abilities. Get involved!  Positive contributions strengthen community and enhance the overall educational experience.

Diversity Statement
UMBC is a community composed of students, faculty, and staff of different cultures, sexes, genders, ethnicities, socioeconomic backgrounds, religious affiliations, races, sexual orientations, and levels of ability. We take pride in that diversity. Each of us must do our part to encourage productive interaction and relationships among the residents who live in our residence halls and apartments. Residential Living exposes students to individuals and experiences that will help them learn about themselves and others, and how the differences and similarities they discover impact their daily lives. We believe that there is a great deal to be learned, taught, and shared by each of us.