Residential Life (RL) is responsible for operating and maintaining the residential facilities as well as coordinating programs and services for approximately 3,900 students who live on campus. UMBC’s Residential Life program not only provides living environments which are clean, secure, and convenient to classes, but also provides you with growth and development opportunities.
Residential Life Main Office
Residential Life’s main office is located in Erickson Hall near the library at the bottom of Walker Avenue. The office is open Monday to Friday from 8:30 AM - 4:30 PM to serve you. Contact us at firstname.lastname@example.org.
The Residential Facilities staff (x5-3948) are responsible for the construction, maintenance, housekeeping, and renovation of the residential facilities and grounds. Staff in this area can assist you with questions about:
maintenance requests and repairs;
apartment utility bills;
key and access security issues;
damage and cleaning billing;
cable television service;
other concerns about buildings or grounds;
safety and security issues;
housekeeping issues and Physical Plant procedures; and
The Residential Operations staff (x5-8832) manage the Housing Application and Housing License processes, room assignments, billing for room fees, and maintain resident files. The Residential Operations staff also coordinate the Housing Selection process each spring for residents who wish to renew their housing for the next academic year. Staff in this area can assist you with questions about:
housing offers and assignments;
deposits and billing;
summer, temporary and transitional housing; and,
special interest housing.
The Residential Education staff (x5-3932) facilitate programs and activities intended to enhance the academic mission of UMBC. This area is also responsible for responding to students’ concerns regarding violations of their rights as residents (see Your Rights as a Resident), reviewing all violations of RL or University policy, and acting as Residential Life's liaison with the Director of Student Judicial Programs. Staff in Residential Education are responsible for:
providing social and community building opportunities;
providing leadership development opportunities;
providing personal, social and academic development activities;
responding to student and community concerns regarding students and their guests' misconduct;
interventions for student behavior concerns; and
The mission of the Residential Life Office is to provide facilities, services, and programs that support the academic mission of the institution and enhance the quality of life for students that live on campus. Residential Life staff foster the personal, social, academic, and leadership development of resident students and prepare them to be active and responsible citizens within the UMBC community and beyond. We seek to accomplish this mission by:
providing clean, comfortable, safe, accessible, and functional facilities;
providing caring, high quality, and prompt delivery of service;
being purposeful in our involvement, development, and empowerment of all students and staff; and
promoting education for all students and being purposeful and intentional in departmental decisions,services, programs, and facilities in order to foster a community where the diversity of all members of the community is respected.
When you chose to become part of the UMBC community, you chose to take advantage of a great opportunity! By choosing to live on campus, you will benefit by learning things about yourself and others that might not have been discovered elsewhere. With your choice comes a responsibility: to live your life in a way that helps everyone get the most out of their experience. We believe that living successfully on campus requires everyone to understand and act from a set of community living principles that shows respect for that responsibility. You are expected to:
Live and study with integrity
Become the kind of community member that people can count on to fulfill promises and agreements made with others, to abide by the rules and expectations we agree to live under by choosing to live on campus, to help those in need, and to hold people who aren’t meeting these responsibilities accountable for their actions.
Seek to understand others
No one is just like you. We all have different experiences, needs, and hopes for our time at UMBC and the future. These differences create opportunities for learning and for conflict. Celebrating what makes us unique and discovering what we have in common makes it easier to see things from others’ points of view and make the most of our relationships.
Cooperate and compromise
Being a community member means that just as you will benefit by having the help of others when you need something, there will be times when others need you to pitch in. It also means remembering that as others will “bend a little” for you, there will be times when you are asked to be the one who bends to make the experience better for someone else.
Take action to improve your community
You’ve heard the expression “you get out what you put in,” and that’s as true here at UMBC as anywhere else. Want to start something new? See a change you’d like to make? Then get involved! Positive contributions strengthen community.
UMBC is a community composed of students, faculty, and staff of different cultures, sexes, genders, ethnicities, socioeconomic backgrounds, religious affiliations, races, sexual orientations, and levels of ability. We take pride in that diversity. Each of us must do our part to encourage productive interaction and relationships among the residents who live in our residence halls and apartments. Residential Living exposes students to individuals and experiences that will help them learn about themselves and others, and how the differences and similarities they discover impact their daily lives. We believe that there is a great deal to be learned, taught, and shared by each of us.