Office of Information Technology (Technical Support)

Computer facilities are available in the Engineering/Computer Science Building, Library, the Fine Arts Building, and Academic IV (B-wing).

OIT manages UMBC's computer facilities, provides software and offers training and technical support to students and faculty. Technical support is available for faculty through the OIT Help Desk, located in the Engineering/Computer Science Building, Room 020. For technial support, submit a Help Ticket thorugh myUMBC or call the Help Desk at 410-455-3838. 

Computer Account (myUMBC)

New faculty and staff who do not yet have access to myUMBC should create an account by going to the OIT website computer accounts information page. By generating a myUMBC account you have access to our myUMBC web portal and an email account, which provides you with access to the most common computing services provided at UMBC. 

UMBC highly recommends that a UMBC email account is used for all academic communications.

Blackboard

Blackboard is the content management software used to post syllabi, announcements, documents, email, and related web links as well as interactive discussion boards or online quizzes & tests. Blackboard is also used for the development and delivery of online classes and to supplement face-to-face instruction. It is easy to use, and free to all faculty & students.

UMBC offers faculty training sessions on Blackboard periodically throughout the year: Faculty Training Schedule, Demos, and Workshops

For assistance with Blackboard, see the OIT website, or contact Deb Arnold (darnold@umbc.edu).