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Business Analysis Foundation


Course Description | Outline | Business Analysis Home


If you are involved in the ideation, design and delivery of technical or business solutions, this highly interactive workshop will help you to understand business analysis and how to perform the various roles and functions associated with business analysis, which typically include:

  • Assisting management in the identification of problems and opportunities critical to the organization’s success (Problem Analysis)
  • Assisting management in deciding how resources should be expended (Business Case)
  • Participating in the definition of the solution (Project Scope, Requirements Development)
  • Supporting downstream development (Quality Assurance, or Verification and Validation)

Learning Objectives

Upon completion of the workshop, participants will be able to:

  • Describe the responsibilities of the business analyst and the major deliverables for each major step in the business solutions life cycle
  • Distinguish between the role of the business analyst and the project manager
  • Distinguish between the role of the business analyst and the systems analyst
  • List the critical skills needed to be a successful BA
  • Define measurable project objectives
  • Define business problems and find their true cause
  • Develop tactics for diffusing resistance to change
  • Prepare a stakeholder analysis to identify and classify those who will influence and be affected by the solution
  • Create and execute a Requirements Development plan
  • Use modeling tools and techniques to elicit, document and validate a project’s scope and requirements
  • Assist decision-makers in analyzing and prioritizing business needs
  • Create a business case
  • Communicate the results of a business case to stakeholders
  • Help management with role definition


18 CDU's will be awarded to students who've completed this course.

Who should attend

Those performing the Business Analyst role, those who supervise Business Analysts, or those who work with them to define solutions to business problems.


3 days


$1495.00 (discounts available - click here for more information)

  • Click here to download and complete the registration form to mail in or fax.

Contact Information

E-mail Heith Hart or call (443) 692-6599 if you have any questions about this course or if you would like to be added to the interest list.