Course Description | IT Training

Overview

To take full advantage of the fast pace of technological change and opportunity, individuals must constantly seek new and innovative solutions to the challenges facing their organizations.  This workshop is designed to provide insight into the skills that they will need to accomplish this.  Critical thinking and problem solving will improve a person’s ability to recognize opportunities for improved performance.

Course Topics

• Identifying problems and objectives
• Defining the problem
• Conducting a thorough and rigorous analysis
• Dealing with complexity
• Isolating the root cause
• Quantifying the impact (cost)
• Defining a solution
• Assessing feasibility
• Presenting your solution to a decision maker

Prerequisites

None.

Schedule

3 Days

Contact Information

E-mail Heith Hart or call (443) 692-6599 if you have any questions about this course or if you would like to be added to the interest list.