SOA 1470 - SOA for Managers

1. SOA Concepts

• Objectives
• Anatomy of an Enterprise
• IT Nightmare
• Understanding by Analogy
• Service Oriented Architecture
• Componentization and Reuse
• Benefits of Service Orientation
• Defining SOA
• Aligning the Enterprise
• What s a Service?
• Service Actors
• Service Layering
• Is SOA a Flash in the Pan?
• Service Orienting the Enterprise
• Service Oriented Thinking
• Summary

2. Layers of Services

• Objectives
• What Is Layering?
• SOA Layers
• Layering Illustration
• Data Storage Layer
• Application Logic Layer
• Adapter Layer
• Application Service Layer
• Business Service Layer
• Orchestration Layer
• Aux: Data Service Layer
• Aux: Security Service Layer
• Layering Concepts
• Layering Rules of Thumb
• In Review
• Summary

3. SOA Value Proposition

• Objectives
• The SOA Value Proposition
• Reducing Integration Expense
• Integration Costs Illustration
• Ripple effect of changes
• The Value of SOA Layering
• SOA Reduces Integration Costs
• Increasing Asset Reuse
• SOA Economics/ROI
• Asset Reuse Illustration
• Service Reuse v. Object Reuse
• Increasing Business Agility
• Business Agility Illustration
• Traditional EAI Approach
• Problems with Traditional EAI Approach
• Change Flow Using Legacy Approach
• SOA Agility
• Build the Services
• Build the Process
• We Can Easily Change the Process
• Reducing Business Risk
• Risk reduction illustration
• SOA Eases Compliance Risk
• Other Advantages
• Business Advantages
• Hasn t This Been Said Before?
• ROI Quantification Hurdles
• Real World SOA Example 1
• Real World SOA Example 2
• Real World SOA Example 3
• Real World SOA Example 4
• Summary

4. Calculating SOA ROI

• Objectives
• Does your SOA have an ROI?
• How fuzzy is your ROI?
• ROI Timeframes
• Short-term Tactical ROI
• Medium-term Operational ROI
• Long-term Strategic ROI
• Calculating Tactical ROI
• Calculating Operational ROI
• Iterative reuse model
• Calculated reuse model
• Calculated reuse definitions
• Calculated reuse example
• Calculating Strategic ROI
• IBM s Business Value Model
• 1. Select Expected Benefits
• 2. Identify an applicable cost scenario
• 3. Calculate initial, simple return
• 4. Select the cost scenario for subsequent implementations
• 5. Calculate returns for subsequent implementations
• Comparing the models
• Best Practices for SOA ROI Calculation
• Summary

5. SOA Service Life Cycle

• Objectives
• SOA Adoption
• Adoption Stages
• Managing Services
• SOA Service Life Cycle Overview
• SOA s Circle of Life
• Discovery Phase
• Analysis & Design Phase
• Implementation Phase
• Deployment Phase
• Monitor Phase
• Retirement Phase
• Summary

6. How a Requirement Becomes a Service

• Objectives
• How a Requirement Becomes a Service
• Requirements Discovery
• Analysis and Design
• Development
• New requirements
• Discovery
• Analysis & Design
• Service Development 1/4
• Service Development 2/4
• Service Development 3/4
• Service Development 4/4
• Summary

7. Service Models

• Objectives
• Service Orientation Artifacts
• The Service Model
• Developing a Service Model
• Service Model Example #1
• Service Model Example #2
• Service Model Example #3
• Service Model Granularity
• Service Contract Template
• Service Contract Template Part 2
• Service Contract Template Part 3
• Summary

8. A Tale of Two Companies

• Objectives
• Governance Touch Points
• Life Without Governance ...
• Example 1/3: Action: Providing a Service ...
• Reaction: Load Problem!
• Action 2/3: Consuming a Service ...
• Reaction: Dependency Problem!
• Action 3/3: Support Agreements ...
• Reaction: Support Problem!
• Fighting Fires
• Life in Company B ...
• Life in Company B
• SOA Governance Overview
• Governance Provides Order
• Summary

9. SOA Challenges and Risks

• Objectives
• SOA Challenges and Risks
• Emerging Standards
• Emerging Standards (contd)
• Selecting Tools and Infrastructure
• Service Selection and Creation
• Service Management
• Portfolio Management
• Paradigm Shifting
• Communication
• Policies and Compliance
• Project Management
• Training and Re-skilling
• Governance and Risk Mitigation
• Summary

10. Governance Fundamentals

• Objectives
• The Strategic Role of IT
• Governing IT
• IT Infrastructure Library (ITIL)
• ITIL: Managing IT Activities
• ICT Infrastructure Management (ICTIM)
• ICTIM Processes
• Control Objectives for Information and related Technology (COBIT)
• Need for SOA Governance
• SOA Governance
• SOA Governance Adoption
• Key Governance Relationships
• SOA Governance Elements
• SOA Governance Procedures
• Recommended Procedures
• More Recommended Procedure
• SOA Governance Policies
• Enterprise Policies
• Business Policies
• Service Policies
• SOA Governance Metrics
• More SOA Governance Metrics
• Some Best Practices
• Relevant Standards Work
• OASIS SOA-RM
• Reference Model in Context
• OASIS SOA-RA
• Summary

11. SOA Maturity

• Objectives
• Challenges to SOA Adoption
• Standards: Core
• Standards: Messaging
• Standards: Security
• Standards: Business Processes
• Standards: Misc
• Gauging SOA Maturity
• CMMI and SOA Maturity
• SOA Maturity Models
• SOA Maturity Model (CBDI)
• CBDI s Service Model
• SOA Maturity Model (IBM)
• IBM s Integration Model
• SOA Maturity Model (Wipro)
• Wipro s Model
• SOA Maturity Model (Sonic)
• Progress-Sonic s Model
• Comparing SOA Maturity Models
• SOA Adoption Roadmaps
• CBDI s Roadmap
• ZapThink s Roadmap Model
• Developing a Model and Roadmap
• Summary

12. Organizational Strategies

• Objectives
• Centers of Excellence and Competency
• SOA Champions
• Pattern: Collaborative Enterprise
• Pattern: Process-driven Business
• SOA Project Roles
• SOA Project Roles Changes
• SOA Project Roles New
• Summary

Appendix A. SOA Infrastructure and Tools

• SOA Infrastructure and Tools
• Network Appliances
• Enterprise Service Bus
• Service Container
• Business Rules Engine
• Business Activity Monitoring
• Service & Policy Management
• Business Process Engine
• Service Registry
• Service Repository
• Development Tools
• Tool Combinations
• What is the minimum?

Appendix B. IT Governance Using ITIL

• Objectives
• Chapter Design
• Introduction to Governance
• Example of Governance
• Use of IT in Organizations
• Need for IT Governance
• Return on IT Investments
• Areas Addressed by IT Governance
• IT Infrastructure Library (ITIL)
• ITIL - Managing IT Services
• ITIL - Service Delivery
• ITIL - Service Support
• ITIL - Process Documentation
• Release Management
• Summary