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Creating High Performance Project Teams |
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Building the High Performance Team - Course Topics
All about Teams
- Benefits
- Shared Responsibility
- Team development process
- Groups vs. teams
- Team goals and commitment
- Good vs. poor teams
- “Getting” the team mindset
Organizing Employee Teams
- Team size
- Team organization
- Making “ground rules”
- Working across time zones and geographical boundaries
- Working across departmental and organizational boundaries
- Dealing with part time members
Understanding Personality Styles
- Typical roles created by any team structure
- Matching personality to tasks
- Balancing strong and weak personalities
- The multicultural perspective
- Countering stereotypes
Team Leadership
- Natural leaders
- Leadership qualities
- Role of the facilitator
- Analyzing team needs
- Helping team members “get it”
- Accepting success, denying failure
- Denying success, accepting failure
- Keeping morale at its highest
Leadership Skills
- Using "Diplomatic disagreement"
- Developing team consensus
- Using facilitation processes
- Fostering a no-culpability environment
- Disseminating information effectively
- Taking risks
- Meeting challenges
- Handling conflict
- Propagating positive expectations
- Encouraging leadership from everyone
- Delegating tasks effectively
- Leveraging the team vision
Effective Team Meetings
- What is a “good” meeting?
- Types of meetings
- Requirements and rules
- Managing logistics
- Creating an arrangement checklist
- Using listening skills
Problem-Solving
- Avoiding pitfalls
- Diagnosing problems
- Managing team change
- Taking a scientific approach
- Problem-solving techniques
Providing Recognition and Discipline
- Analyzing objectives and values
- Establishing clear expectations
- Incorporating a recognition and discipline system
- The 5 W’s of recognition and discipline
- Lessons learned
Insuring Team Success
- Strategic success
- Securing team resources
- Implementing technology
- Providing training opportunities
- Formal training
- Mentoring opportunities
- Cross-training
- Spotting and handling symptoms of failure
Assessing the effectiveness of your team
- Facilitating quality and process improvement
- Developing a model to plan, implement, and evaluate team performance
- Choosing tools for quality
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