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Certificate in Project Management

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Course Description | Outline | Project Management Home

Course Topics

Introduction

  • What is a project?
  • Common reasons why technology projects fail
  • Critical factors for project success
  • How project management relates to project life cycle processes and activities
  • The role of the project manager
  • Successful and unsuccessful common traits

Basic Functions of a Project Manager

  • Defining objectives
  • Identifying and ordering tasks
  • Establishing estimates and other measurement criteria
  • Organizing resources
  • Providing a reporting mechanism
  • Establishing a change procedure
  • Establishing an acceptance procedure

Planning the project

  • Assigning objective measures of performance
  • Defining the overall project scope
  • Developing an effective WBS
  • Creating task estimates
  • Assigning resource responsibility
  • Defining the critical path
  • Scheduling the work and developing a timeline
  • Developing the project budget
  • Setting the performance management baseline

The PM as leader

  • Personal views on leadership
  • Overview - leadership competencies and principles of leadership
  • Leadership vs. management
  • Understanding your role
  • Understanding yourself and others
  • Build effective working relationships w/ different personalities
  • Communicate effectively w/ different personalities

Build a Cohesive & Effective Team

  • Stages of team development
  • Create an environment conducive to teamwork
  • Essential interpersonal skills for team effectiveness
  • Team problem-solving
  • Techniques to team progress & effectiveness

 Build Influence & Power

  • Influence strategies
  • Sources of power
  • Build & expand a power network

Managing Resistance to Change

  • An examination of why people resist change
  • Recognizing symptoms of resistance
  • Developing coping/diffusing tactics

The Specifics of Estimating

  • What constitutes a good estimate?
  • What is the basis for estimating?
  • Estimate predictions for three plan parameters
  • Four Rules to consider when making estimates
  • Estimating from the top down
  • Estimating from the bottom-up
  • Improving accuracy with three point estimates

Risk Analysis

  • Assessing the project's exposure to adverse consequences
  • Components of risk
  • Using the risk analysis questionnaire
  • Communicating the results
  • Using sensitivity analysis to refine the plan
  • Potential Problem Analysis: The Key to Success
  • Assessing adverse consequences

Controlling the Project

  • Basic tenet: You cannot control what you cannot measure!
  • Establishing the proper elements of control
  • Developing the change control procedure
  • Using a "trouble log" to manage project problems
  • The use of briefing boards
  • Employing Earned Value Management
  • Taking corrective actions

Project Reporting

  • Reporting to Management
  • Levels of reporting
  • Types of reports
  • Determining information needs

Project Closure

  • Releasing the final product
  • Delivering project assets
  • Handling contracts
  • Releasing project resources
  • Conducting “lessons learned” sessions