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Certificate in Project Management |
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Course Topics
Introduction
- What is a project?
- Common reasons why technology projects fail
- Critical factors for project success
- How project management relates to project life cycle processes and activities
- The role of the project manager
- Successful and unsuccessful common traits
Basic Functions of a Project Manager
- Defining objectives
- Identifying and ordering tasks
- Establishing estimates and other measurement criteria
- Organizing resources
- Providing a reporting mechanism
- Establishing a change procedure
- Establishing an acceptance procedure
Planning the project
- Assigning objective measures of performance
- Defining the overall project scope
- Developing an effective WBS
- Creating task estimates
- Assigning resource responsibility
- Defining the critical path
- Scheduling the work and developing a timeline
- Developing the project budget
- Setting the performance management baseline
The PM as leader
- Personal views on leadership
- Overview - leadership competencies and principles of leadership
- Leadership vs. management
- Understanding your role
- Understanding yourself and others
- Build effective working relationships w/ different personalities
- Communicate effectively w/ different personalities
Build a Cohesive & Effective Team
- Stages of team development
- Create an environment conducive to teamwork
- Essential interpersonal skills for team effectiveness
- Team problem-solving
- Techniques to team progress & effectiveness
Build Influence & Power
- Influence strategies
- Sources of power
- Build & expand a power network
Managing Resistance to Change
- An examination of why people resist change
- Recognizing symptoms of resistance
- Developing coping/diffusing tactics
The Specifics of Estimating
- What constitutes a good estimate?
- What is the basis for estimating?
- Estimate predictions for three plan parameters
- Four Rules to consider when making estimates
- Estimating from the top down
- Estimating from the bottom-up
- Improving accuracy with three point estimates
Risk Analysis
- Assessing the project's exposure to adverse consequences
- Components of risk
- Using the risk analysis questionnaire
- Communicating the results
- Using sensitivity analysis to refine the plan
- Potential Problem Analysis: The Key to Success
- Assessing adverse consequences
Controlling the Project
- Basic tenet: You cannot control what you cannot measure!
- Establishing the proper elements of control
- Developing the change control procedure
- Using a "trouble log" to manage project problems
- The use of briefing boards
- Employing Earned Value Management
- Taking corrective actions
Project Reporting
- Reporting to Management
- Levels of reporting
- Types of reports
- Determining information needs
Project Closure
- Releasing the final product
- Delivering project assets
- Handling contracts
- Releasing project resources
- Conducting “lessons learned” sessions
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