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Overview

Professional communication skills are required of employees at all levels of the organization.  Employees are expected to compose a variety of written documents: white papers, staff summary sheets, memorandums, e-mails, trip descriptions, justifications for attending training, meeting invitations and notes, after-action reports, purchase requests,  incident reports, resumes, and self-assessments for annual performance evaluations, to name a few. They are also expected to develop and confidently deliver briefings that may be described as informational, persuasive, or requiring a decision to audiences of different backgrounds and interests.

The learning outcomes expected for this course include, but are not limited to the following:

• Assess current level of grammatical proficiency and identify areas for improvement
• Practice using correct grammar, punctuation, word choice, and sentence structure when developing written communications
• Demonstrate how to develop paragraphs to get ideas across
• Given a specified audience and purpose, create written communications that are correct, concise, consistent, clear, and complete (and receive feedback)
• Edit a document to ensure it accomplishes its purpose, meets the needs of its audience, and adheres to standards for English grammar and organizational style guidelines

Prerequisites

None.

Schedule

3 Days

Contact Information

E-mail Heith Hart or call (443) 692-6599 if you have any questions about this course or if you would like to be added to the interest list.