Staff

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Bruce Herman, Ph.D., Executive Director of Health & Counseling

Dr. Herman graduated from Cornell University with a degree in Industrial and Labor Relations. He obtained his Ph.D. in Counseling Psychology from the University of Illinois at Champaign-Urbana. He has been working in Higher Education for over 30 years and has worked extensively in the areas of mental health and health promotion. He came to UMBC in July 2012. Before UMBC he worked at Towson University Counseling Center from 1999-2012. Prior to that, from 1991-1998 Dr. Herman worked as a Psychologist at Loyola College in Maryland. Dr. Herman has also taught in the Psychology and/or Education Departments at Towson University, Loyola College and University of Illinois. He is interested in campus health promotion and and in providing services that reach, serve and support the success and health of UMBC's diverse population.


Clinical Staff

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Dr. Vivienne Rose, MD (Medical Director)

Dr. Vivienne Rose has been practicing at UMBC's University Health Services since 1998. She got her M.D. from University of Maryland School of Medicine in 1992. She completed her residency at the Department of Family Medicine at University of Maryland Medical Center from 1992 to 1995. She has been employed at the Department of Family Medicine at University of Maryland School of Medicine since 1995. She has a special interest in women's health and is certified as a Diplomat in the area of bariatric medicine.

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Cassandra "Sandy" Riggs, RN, MS, CRNP
(Asst. Director, Clinical Services)

Sandy has been a nurse practitioner at UMBC since 1994. She received her BS in nursing from The University of Arizona after first getting her BS in psychology from the University of Alabama. Later she went on to receive her Masters of Science in Nursing and her Family Nurse Practitioner Certification from The University of Virginia. Prior to UMBC, Sandy worked for the Indian Health Service before starting her career in college health at Johns Hopkins University. Since becoming an assistant director in 2013, Sandy splits her time between administrative work and patient care.

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Marie Holmes, RMA (Clinic Coordinator)

Marie has been with UHS since 2010. She is a registered Medical Assistant who has worked in the healthcare field since 2004. She became Clinical Coordinator shortly after her arrival in 2010. Her main focus is to provide exceptional care and service to the students, faculty and staff at UMBC.

Melissa Paterakis RN, MSN, CRNP

Melissa is a Baltimore native and has been at UMBC since 2016.  She received her undergraduate degree in Biology at Dickinson College.  She is a graduate of Johns Hopkins University's undergraduate and graduate nursing programs and is a certified Family Nurse Practitioner.  Prior to UMBC, she worked in the Emergency Department at Children's National and in clinical research at Johns Hopkins Allergy and Immunology.

Cynthia “Cindy” Vogelpohl, RN

Cindy has been in healthcare for 16 years. Prior to becoming a registered nurse, she worked in administration for Shady Grove Adventist Hospital for 4 years. She has been a registered nurse in Frederick County since 2004, working as a Medical Surgical Nurse for Frederick Memorial Hospital and as a Case Manager/Nurse for Hospice of Frederick County. Cindy also worked as a School Nurse for Carroll County Public Schools for the last 4 years and joined the UMBC health care team in the fall of 2016.  Cindy is currently furthering her nursing education at Frostburg State University working towards her Master’s Degree as a Nurse Practitioner.

Toni Anne Boyajian, RN, MSN, CRNP

Toni is a nurse practitioner who joined UMBC in 2016. She received her Bachelors of Science in Nursing from Villanova University. While she was an active duty nurse officer in the Air Force, she received her Masters of Science in Nursing as a family nurse practitioner from University of South Alabama. She has received training in primary care, women’s health and anxiety/depression. She has a passion for holistic care and functional medicine.


Administrative Staff

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Cheryl Benitez (Insurance Program Supervisor)

Cheryl has worked at UMBC since 2007. She supervises all insurance and billing functions within UHS. She can help answer questions you have about insurance or billing issues.

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Annette Jackson (Insurance Specialist)

Nettie has worked at UMBC since 2002. She currently serves as the student health insurance plan coordinator. Nettie will gladly help you with any questions regarding the school health insurance plan, and any other insurance and billing questions.

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Dot Meile (Business Service Specialist)

Dot has worked at UMBC since 2001. She orders vaccines, medical supplies and other important products to keep UMBC students healthy. She also works in procurement, handles the payroll process and does new hire paperwork for UHS.

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Rose Gore (Front Desk Supervisor)

Rose started at University Health Services in October 2010. Rose can help you with scheduling appointments, updating students medical records and answer questions for UHS and Health Education. She likes to assist the students and make them feel comfortable while they are at UMBC

Cori Kiser (Billing Department)

Cori has worked at UMBC since 2015. She serves on the Insurance and Billing team at UHS and can help students with any Insurance and Billing questions or concerns.


Health Education Staff

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Samantha A. Smith, MPH, CHES (Assistant Director of Health Promotion)

Samantha joined UMBC in 2016.  She received a BS in Human Biology from the University of Texas at Austin in 2013. Samantha went on to receive her Master of Public Health degree from Emory University in 2015. Prior to joining UMBC, Samantha work with the United States Army Public Health Center. Samantha’s areas of expertise are in public health program development, health education, and program assessment. Her areas of interest include: college health, sexual health, and research methods.

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Sarena Glenn, Registered Dietitian

Sarena Christine Glenn’s passion for EVERYTHING surrounding food inspired her decision to attend Johnson & Wales University where she obtained AAS in Culinary Arts and a B.S in Culinary Nutrition with a concentration in Biological Sciences. Sarena completed her dietetic internship at the University of Maryland Medical Center and thus went on to obtain a Master of Health Science degree with dual concentration in School Health and Community Health from Towson University. With more than ten years of experience in dietetics, Sarena has excelled in working with medical teams to administer nutrition therapies, implementing hospital wide programs, developing educational materials, and teaching about specialized diets which all have resulted in participants’ cooperation in adhering to nutrition recommendations. Sarena has extensive knowledge of culinary arts in catering, event coordinating, and food service allowing those taught to have a more comprehensive understanding of food service and nutrition principles. Her experiences in management and teaching students about food and hospitality principles and medical nutrition therapies have yielded excellent customer service.

Sarena recently left the world of clinical dietetics and welcomes this opportunity to incorporate all of her skills sets in culinary arts, clinical dietetics, and health & wellness promotion here at UMBC. Sarena practices and encourages others to enjoy a healthy work-life balance and enjoys relaxing by the ocean, working in church ministries, as well as eating and cooking with family and friends


Alternative Medicine

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Andrea Thornton (Massage Therapist)

Andrea is a nationally certified and state licensed Massage Therapist. Using such techniques as Deep Tissue, Myofascial Release and Trigger Point Therapy, Andrea aids the body's natural healing process for chronic muscle pain, TMJ disorder, headaches, arthritis, repetitive use syndromes, and sports related injuries.

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Yu She (Acupuncturist)

Yu She has been practicing Acupuncture part-time at University Health Services since September 2002. She received her Diplomate in Acupuncture in 2000. She also received her M.Ac. in Acupuncture from the Traditional Acupuncture Institute (now Tai Sophia Institute) in February 2000.


Student Workers

Students make a significant contribution to UHS. At the Front Desk, students schedule appointments, register patients and handle billing. In Health Education, they perform clerical functions as well as coordinate programs and events throughout campus. Student Clinical Assistants are trained to assist our health care providers with patients.

Professional Liability

Medical Assistants, Clinic Coordinators and Nurse Practitioners employed by UMBC’s University Health Services are provided Professional Liability protection by the University System. In addition Nurse Practitioners are required to carry additional professional liability insurance.

Physicians contracted to provide services at UMBC’s University Health Services will maintain professional liability insurance at an amount determined by the Director, University Health Services and University of Maryland Family Medicine.

At any time a Nurse Practitioner or Physician receives notice of a pending malpractice claim occurring from services provided at UMBC they will immediately notify the Director, University Health Services.

Records of any patient with a pending malpractice claim will be maintained in a locked file by the Director, University Health Services.

Director, University Health Services, will notify the Vice President of Student Affairs any time he/she receives notification of a pending malpractice claim.

Should UMBC administration be notified of a pending malpractice claim they will immediately notify the Director, University Health Services, who will then notify the involved practitioners(s).

Alternate Gender Provider

If there is a preference to see a male provider, in some cases we may be able to provide that service (with advanced notice, please contact us so we can attempt to arrange this).