Staff

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Jennifer K. Lepus, M.A., Director

Jennifer has been working in the field of health education in the public and private sector for over 20 years, and started at UMBC in 2002. She states, "My favorite part of my job, by far, is working with the students on campus. I want to ensure the students and their families that we're here to help them succeed with their goals, by providing excellent health and wellness care."


Nurse Practitioners

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Cassandra "Sandy" Riggs, MS, CRNP
(Asst. Director, Clinical Services)

Sandy has been at UMBC since 1994. She received her BSN from The University of Arizona and her MSN/NP from The University of Virginia. Prior to UMBC, she worked in college health at Johns Hopkins University.

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Elizabeth Kolar, MS, CRNP

Elizabeth has been at UMBC since 1999. She received her BS and NP from George Washington University in Washington, DC. Prior to UMBC, Elizabeth worked in the private sector and for The Department of Defense as a nurse practitioner.

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Amy Lamparella, MSN, CRNP

Amy recently joined UMBC in 2013. She received her BSN, MSN/NP from Syracuse University, in Syracuse, New York. Prior to UMBC, Amy worked in a private Internal Medicine practice.


Physicians

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Dr. Vivienne Rose, MD (Acting Medical Director)

Dr. Vivienne Rose has been practicing at UMBC's University Health Services since 1998. She got her M.D. from University of Maryland School of Medicine in 1992. She completed her residency at the Department of Family Medicine at University of Maryland Medical Center from 1992 to 1995. She has been employed at the Department of Family Medicine at University of Maryland School of Medicine since 1995. She has a special interest in women's health including obstetrics.


Medical Assistants

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Marie Holmes (Clinic Coordinator)

Marie has been with UHS since 2010. She is a registered Medical Assistant who has worked in the healthcare field for six years. Her main focus is to provide exceptional care and service to the students, faculty and staff at UMBC.

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Kim West (Medical Assistant)

Kim recently graduated from the Medical Assistant program at Anne Arundel Community College, and completed her externship at the Center for Maternal and Fetal Medicine. She is very excited to enter the realm of college health.


Administrative Staff

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Willi Cotton (Insurance Program Supervisor)

Willi started at UHS in January of 2004. She oversees all billing functions and handles the student insurance enrollment.

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Annette Jackson (Insurance Specialist)

Nettie has worked at UMBC since 2002. She is an Account Clerk II, working in the Billing Department and with insurances. Nettie will gladly help you with any questions regarding scheduling, services offered, insurance, billing and payments. Nettie is currently a UMBC student as well!

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Cheryl Benitez (Insurance, Billing, Front Desk)

Cheryl has worked at UMBC since 2007. She works at the front desk and billing office in UHS. She can help you schedule appointments and answer questions you have about insurance or billing problems. Cheryl also assists with the health plan for Graduate Assistants and Undergraduate students.

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Susan Hughes (Office Manager)

Sue has been working at UMBC since 1988. She oversees the budget and payroll processes, supply ordering and medical records storage for University Health Services. She also supervises the medical records (check-in) area.

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Dot Cooper (Procurement)

Dot has worked at UMBC since 2001. She orders vaccines, medical supplies and other important products to keep UMBC students healthy. She also works in procurement, handles the payroll process and does new hire paperwork for UHS.

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Rose Gore (Front Desk Supervisor)

Rose started at University Health Services in October 2010. Rose can help you with scheduling appointments, updating students medical records and answer questions for UHS and Health Education. She likes to assist the students and make them feel comfortable while they are at UMBC


Health Educators

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Alison Rohrbach, M.Ed. (Assistant Director)

Alison has been working at UMBC since 2005. She manages and oversees all aspects of the Office of Health Education, including outreach events, programming efforts and marketing the services of UHS. She loves working with college students and has a passion for teaching them about their health and well-being.

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Pritma "Mickey" Arora, M.A., CHES (Health Education Coordinator)

Mickey has been at UMBC since 2008. She supervises the Peer Health Education program and also works on other aspects of the Office of Health Education, such as outreach, programming and marketing for those events and programs. Her main interests in health education include sexual and reproductive health and working with at-risk youth.


Alternative Medicine

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Andrea Thornton (Massage Therapist)

Andrea is a nationally certified and state licensed Massage Therapist. Using such techniques as Deep Tissue, Myofascial Release and Trigger Point Therapy, Andrea aids the body's natural healing process for chronic muscle pain, TMJ disorder, headaches, arthritis, repetitive use syndromes, and sports related injuries.

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Yu She (Acupuncturist)

Yu She has been practicing Acupuncture part-time at University Health Services since September 2002. She received her Diplomate in Acupuncture in 2000. She also received her M.Ac. in Acupuncture from the Traditional Acupuncture Institute (now Tai Sophia Institute) in February 2000.


Student Workers

Students make a significant contribution to UHS. At the Front Desk, students schedule appointments, register patients and handle billing. In Health Education, they perform clerical functions as well as coordinate programs and events throughout campus. Student Clinical Assistants are trained to assist our health care providers with patients.

Professional Liability

Medical Assistants, Clinic Coordinators and Nurse Practitioners employed by UMBC’s University Health Services are provided Professional Liability protection by the University System. In addition Nurse Practitioners are required to carry additional professional liability insurance.

Physicians contracted to provide services at UMBC’s University Health Services will maintain professional liability insurance at an amount determined by the Director, University Health Services and University of Maryland Family Medicine.

At any time a Nurse Practitioner or Physician receives notice of a pending malpractice claim occurring from services provided at UMBC they will immediately notify the Director, University Health Services.

Records of any patient with a pending malpractice claim will be maintained in a locked file by the Director, University Health Services.

Director, University Health Services, will notify the Vice President of Student Affairs any time he/she receives notification of a pending malpractice claim.

Should UMBC administration be notified of a pending malpractice claim they will immediately notify the Director, University Health Services, who will then notify the involved practitioners(s).

Alternate Gender Provider

If there is a preference to see a male provider, in some cases we may be able to provide that service (with advanced notice, please contact us so we can attempt to arrange this).