Overall

1999

• 15% respondents chose 5

• 49% chose 4

• 22% chose 3

• 6% chose 2 or 1

2000

• 18% respondents chose 5

• 49% chose 4

• 21% chose 3

• 5% chose 2 or 1

On a scale of 1 - 5, with 5 being the highest, respondents were asked to rate the site in terms of overall navigation, design, layout and structure.

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